Qema Mancora

Good location with great atmosphere, but so much problems with the service at the reception. Before arriving I tried to arrange the transportation from the airport with the Hotels whatsapp, but all we got in answer was automatic replies. Finally on friday (same day we were arriving) they answered but told us we could Not get a transport through them. Luckily at the airport there was really nice taxidriver Carlos! When we got to the hotel, the sign in was pretty good, but they forgot to give us the wristbands that caused some trouble the next day. We stayed at the tipi And we liked it! Bed was good for the price, the room was clean but one thing we didn’t know beforehand was how loud the music was even at night. Luckily we were Not that bothered about it, but if you want quiet and peace, this might Not be good for you. The staff at the Restaurant and pool are really nice and made us feel welcome! Also the common Areas were nice! On sunday we asked the reception to book us a taxi to our whale watching trirp the nextmorning, but thats When Things took turn for the worse. They dont really speak English, so we communicated through Google translate and they told that they will give our number to some Driver who will Contact us and that there is taxi in the morning. we did Not get Any messages, but assumed that there would be a car because no one contacted us (even the hotel) and in the morning found out that there was no taxi for us so we missed the tour we had already paid for. Later I talked with the manager and they compensated us a lunch which is a nice gesture. Overall here are my key takeaways: -dont trust the reception with Any time sensitive bookings. - if you are looking for a peaceful sleep, dont stay here, just visit for the day - nice location, atmosphere, food and vibes - if you dont speak Spanish, dont come here, you might Not feel welcome

Best hotel in Máncora for solo travelers! Lots of fun and community activities