Even Hotel Manchester Airport

very clean way better than your bog standard motel really enjoyed this stay great sheets as well

Really nice property but there’s exercise equipment in the room also they charge three times the room rate for a deposit

The rooms smelled unpleasant, smoky. We checked out and moved to the DoubleTree downtown.

Hotel was clean and staff friendly. Room was comfy, though detected a musty smell, I suspect from recently starting up air conditioning. Unable to access filter, so would suggest maintenance work on this. A friend's room smelled similarly. Pool had extended hours, was able to swim in the early morning. It is a deeper pool 3.5 to 5.5 feet with fairly quick depth change. Something to keep in mind if smaller swimmers need to be able to touch bottom. Didn't try the restaurant, but complimentary coffee was appreciated, as well as the ice cold mint infused water. Ice machine in lobby kitchenette has small ice pellets for those who appreciate the ice crunching opportunity (or need to ice a soccer injury).

I love staying at IHG hotels, but this was by far and away the worst of them. I was told my room would be available early. I ended up showing up 40 minutes after check in and the room still wasn’t ready. When I got to the room, there was what looked like the outline of a dirty glass on the bathroom counter. Additionally, the front staff argued with me about an inability to access my IHG rewards account despite me doing this previously at other IHG hotels booked through *******. I expressed my frustration and was told I’d get a complimentary breakfast package that I didn’t receive. Also, my internet access code didn’t work, so at 3am I had to walk down to the lobby during which the elevator was flooded with some unknown liquid. The guy was clueless and ultimately had to log me into the staff WiFi because he couldn’t figure it out. The suite was fine aside from the dirty sink counter, but the staff is really what makes this place terrible. They were not friendly, helpful, and straight up made false claims directly to my face. Truly an awful experience and I would not recommend this hotel to anyone.

Sam was very helpful and understanding, definitely will be coming in the future, and i highly recommend this hotel 10 out of 10!!

The beds and pillows were very comfortable!!! The hotel is very convenient to highway and shopping. Parking was not a problem. The front desk personnel was very polite as was the man in the breakfast area !! Would definitely stay again!!

Neg: lingering old tobacco smell in room Pos: everything else! Flex room and the pool were pluses with a kid. Great deal on breakfast - $30 worth of freshly cooked food for $16. Staff was awesome.