Sorgun, Boğaz Mevki 35/1, Manavgat, 07600, TürkiyeDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4/5
Molto buono
41 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.0
Strutture e servizi4.0
Servizio4.0
Pulizia4.0
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Tutte le recensioni(41)
Recensioni positive(31)
Recensioni con foto/video(9)
Recensioni negative(10)
Mohammad
Soggiorno: mar 2024
Solo
20 recensione
5.0/5
Eccezionale
Pubblicata: 29 apr 2024
Really good facilities and good food. Staff were very friendly and kind
Traduci
Sannah R
Soggiorno: ago 2024
Viaggio con amici
1.0/5
Pubblicata: 22 set 2024
This is a awful resort they dried to discriminite me kicked me out from room 7477 huge misunderunderstanding and communicaiton amongst staff dont waste your money guys they also dont clean your rooms the filthy creautures! Worst resort and catfished me from the pictures.
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Risposta dalla struttura: Dear Guest, Thank you for choosing Riolavitas Resort & Spa Hotel. First of all, we want to clarify that no discrimination occurred, as you mentioned in your review. Like all hotels in the area, our check-out time is at 12:00 PM. Unfortunately, we were unable to reach you until 2:00 PM, which meant we had to keep another guest waiting for check in to your room. However, even though you came to the reception after 2:00 PM,you did not get charged any late check-out fees. On the contrary, we allowed you to continue using the room until you were ready. Secondly, we are sorry to hear that our cleaning standards did not meet your expectations thanks to your Your feedback helps us identify areas for improvement; but we find the term “Filthy Creatures” to be quite disrespectful. We kindly ask you to show respect to our team and consider revising that part of your review. We hope to have the opportunity to welcome you again in the future and show how we have improved. Best regards, Guest Relations
Laura T
Soggiorno: ago 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 18 set 2024
This was our second time back in about 5 weeks, we also stayed in August for a week. Honestly it was the best holiday. The staff are so friendly and go above and beyond, including the Shisha guy, Ali on the bar who always remembered our order without the need to ask (no ice!) Our criticism would be the management need to do more, especially when following up on things we have said and spend less time micro managing the staff. Especially on the gala night, they work so hard to get everything set up. Our holiday was made the best by two people particularly. Eray, who was always coming to make us happy and Umut. Umut went above and beyond to make our stay special, he always chatted with us and went out of his way to ensure our nights were amazing. Although we didn't win the bingo, cher-ching! We may not be back again but we hope they see this and want them to know how much we appreciated their time and company and we will miss them! Finally, great kebaps!!!!! Laura & Natalia xx
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Risposta dalla struttura: Dear Laura & Natalia, Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay with us for the second time and that it was your best holiday yet. It’s heartwarming to know that our team, especially Ali, Eray, and Umut, made such a positive impact on your experience. We appreciate your constructive criticism regarding management and will certainly take it into account as we strive to enhance our services. Your kind words about our kebabs and the overall atmosphere mean a lot to us. Hopefully we will have the pleasure of the welcoming you again.. Wishing you both all the best! Warm regards, Guest Relations
BYTLLH K
Soggiorno: ago 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 7 set 2024
The hotel is very nice, the hotel animation team is wonderful, Mr. Umut and Mr. Eray were super interested, regardless of the people. We had a wonderful 4 days. Otel gayet güzel otel animasyon ekibi harika umut bey ve Eray bey millet ayırt etmeksizin süper ilgilendiler. Çok güzel 4 günümüz geçti.tesekkurler riolavitas
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Risposta dalla struttura: Değerli Misafirimiz, Hizmet kalitemize yönelik övgü dolu yorumunuz için çok teşekkür ederiz. Seçiminiz dolayısı ile sizlere güzel bir tatil sunabildiğimizi öğrenmekten mutluluk duyduk. Güler yüzlü ekibimizle her zaman siz değerli misafirlerimizi otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz. Saygılarımızla, Misafir İlişkileri
Cheryl M
Soggiorno: lug 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 23 ago 2024
We absolutely loved staying at the Riolavitas. It was very clean, modern and the staff were all fantastic - especially our favourite membebr of staff Umut. Umut was absolutely amazing! He warmly welcomed us at the start of our stay, and every day of our holiday he was so friendly and helpful and always made our entire family smile and laugh. Throughout our 2 weeks at Riolavitas, Umut done his very best to accommodate us in every way possible. He really is an asset to Riolavitas. Thank you Umut! Sending warm wishes to you from England
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Risposta dalla struttura: Dear Guest, First and foremost, appreciated for choosing Riolavitas Resort & SPA Hotel as your accommodation place, and leaving a review about your vacation. Appreciated to see that you have enjoyed your stay in Riolavitas Resort & SPA Hotel and thank you for your kind compliments about our hotel and teammates, they will be shared with them and the hotel management. Hope we can host you as soon as possible again at Riolavitas Resort & SPA Hotel! Kind Regards, Guest Relations
Sadi R
Soggiorno: lug 2024
Famiglia
4.0/5
Molto buono
Pubblicata: 19 ago 2024
Good entertainment and the team are brilliant funny and caring. Entertainment in the evenings are good. Foods lovely. Il definitely come back with my family. My kids loved the slides and Umut kamer is lovely. Kids have learnt to swim on their own
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Risposta dalla struttura: Dear Guest, Thank you for taking the time to send us your favorable feedback. We are delighted to hear that you enjoyed your stay and appreciated our comfortable accommodations. Your kind mention of our team's quality service is especially appreciated along with the highlight of our quality value. Your complete satisfaction is our only goal, so we're pleased to hear we exceeded your expectations. We look forward to welcoming you back on a future visit to Riolavitas Resort & SPA Hotel Kind Regards, Guest Relations
adeyinka a
Soggiorno: lug 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 19 ago 2024
The staff had courtesy from the security to the porters were here to satisfy us. It was great experience. I enjoy the entertainment and the room services as okay. Ugur was happy to help me suprise my wife abbey on her birthday with cakes and flowers and balloons. It was a perfect get away.
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Risposta dalla struttura: Dear Guest First and foremost, appreciated for choosing Riolavitas Resort&Spa as your accommodation place, and leaving a review about your vacation. Appreciated to see that you have enjoyed your stay in Riolavitas Resort&Spa and thank you for your kind compliments about our hotel and teammates, they will be shared with them and the hotel management. Looking forward to welcome you as a Riolavitas Resort&Spa family, and make you feel the best moments again as soon as possible! Best Regards, Guest Relations
Londa Z
Soggiorno: lug 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 14 ago 2024
I liked the room, entertainment team including ilayda, nilüfer, umut, eray the beach side also the area at the pool and the activities throughout the day with the personal trainers. Everything was very pleasant including the staff, the rooms were always clean.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for taking the time to send us your favorable feedback. We are delighted to hear that you enjoyed your stay and appreciated our comfortable accommodations. Your kind mention of our team's quality service is especially appreciated along with the highlight of our quality value. Your complete satisfaction is our only goal, so we're pleased to hear we exceeded your expectations. We look forward to welcoming you back on a future visit to Riolavitas Resort & SPA Hotel Kind Regards, Guest Relations
OnAir16697739960
Soggiorno: mag 2024
Famiglia
1.0/5
Pubblicata: 7 giu 2024
AVOID AVOID AVOID Down on heel and run on a cheap budget with cost cutting measures everywhere you look. This hotel isn’t even worthy of 3 stars. I could write all day about how disappointing this place is. Oh and don’t leave any change in your room or the cleaners will have it. Shame on you Riolavitas AVOID AVOID AVOID
Traduci
6/10
Utente ospite
Soggiorno: ott 2024
Altro
5.0/5
Eccezionale
Pubblicata: 23 nov 2024
Amazing hotel, super drinks, perfect food, super beach , close to city by bus, beautiful rooms, everywhere was cleany, i can’t say nothing bad about this hotel because everything was really perfect. everyday animations on the beach and music
Traduci
Utente ospite
Soggiorno: ott 2024
Altro
5.0/5
Eccezionale
Pubblicata: 19 nov 2024
Lovely stay at the Riolavitas Resort and spa. When we arrived at the hotel, we were taken to a lovely room, with a swim up pool. The room was comfortable, with the mini fridge topped up daily. The private beach was a short walk away, the hotel also provided a shuttle bus, which parks outside the hotel. There were a number of activities to do here, including a range of water sports. We went paragliding and enjoyed some food at the beach bar, which is also part of the hotel. The main town was a 15 minutes away by taxi, however was definitely worth a visit. The old town had a number of restaurants along the harbour, serving a range of traditional Turkish dishes. We also visited the Apollon temple, which was stunning at sunset. Back at the hotel we enjoyed a relaxing day at the spa, where we had a face mask, massage, traditional Turkish hammam and quick stop in the sauna and steam room.
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Laura I
Soggiorno: apr 2024
Famiglia
1.0/5
Pubblicata: 14 mag 2024
This is a dirty hotel where staff not cleaning corridors and rooms. Staff on reception is ignorant and not respectful. I don’t understand how you pretend that is a 5* hotel when is worthed 2.5*? Avoid, avoid, avoid!!! I was so disappointed when I hear that you charge people 2 euro per cloth to be ironed? How is this possible not to have an iron in the room? This hotel is not a 5* at all. 2.5* I can say The breakfast wasn’t various, the deserts was not delicious at all! Avoid this hotel!!! The best thing was the massage, the tour guide and few activities on the beach.
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Utente ospite
Soggiorno: ott 2024
Altro
4.0/5
Molto buono
Pubblicata: 5 nov 2024
Lovely family hotel, restaurant had a good choice of food for all also snack bar and beach bar were well stopped and full of variety of foods. Drinks weren't left empty long waiters refilling all the time. Room very clean and spacious. Lovely friend staff. Kids entertainment rep ilayda was very nice and friendly always coming for a chat and making sure we were always looked after. Defo recommend nice and chilled and very friendly. Don't really need to leave the resort but there are amenities within walking distance and bus stop out side the hotel in to the towns and markets near by.
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Utente ospite
Soggiorno: ott 2024
Altro
5.0/5
Eccezionale
Pubblicata: 5 nov 2024
Really nice hotel, very friendly staff, amazing food and spacious, clean rooms. Highly recommended. Very short distance to a lovely beach, again with a delicious food in the bar. The only thing we could complaint about was lack of entertainment but we have been there after the season so didnt expect anything wow.
Traduci
Utente ospite
Soggiorno: ott 2024
Altro
3.0/5
Pubblicata: 3 nov 2024
I went as a last minute booking and tagged onto my daughter and her friends holiday. I have never been to Turkey before and never been all inclusive before. Just a 5 day break. First of all the photos of the outside of the hotel are very misleading. The photos make the hotel look large and impressive but in actual fact it is just the square box stuck onto the impressive next door hotel. The photos make it look like there are lots of outdoor pools, in fact there is only one. There is a baby pool and a splash pool at the bottom of the slides but only one main pool. When I arrived in the middle of the night I was given a room that was so close to the next door hotel that I could almost shake hands with the person on the opposite balcony. I went down and explained that I have no privacy. I was told to go to reception after 10am the next day and ask again. I went and spoke to the manager after 10am and he told me to come back at 3pm and he will move me which he did. I was then facing the hotel on the other side, but at least they wasn't so close. The first night there was no entertainment. There was a kids disco in a downstairs meeting room and they put a table up where they served drinks in plastic cups. I refused to drink out of plastic cups unless round the pool obviously so I went to the next door hotel. The rest of the holiday night life was in the reception area where the kids disco went on untill 9.40pm The adult entertainment was poor and the power cuts were numerous. But we made our own entertainment. Don't waste your money on a swim up room. The pool and your patio area is in the shade all day and consequently the water is freezing but the plus side is you have the whole pool to yourself. The main pool, half of it is in the shade most of the day and the other half goes into the shade about 3.30pm If you like to relax by the pool don't come here. They have music blasting out of the speakers and next door hotel also has their music blasting out of theirs so you are there trying to chill, relax and read your book while listening to two lots of rubbish music at the same time. My daughter wanted some activities during the day like next door hotel had but when she asked she was told they don't do activities in October. At the side of the pool where the sun lasts longer should be on grass but isn't. It's mud. When it gets wet from the pool it turns messy and has green fungus on it. See photo. Yuk. The gym is in a great spot high up above the pool and the river, there are some weights but the cardio machine's are broken and unsafe. They look about 20 years old. Such a shame because it could be popular. See photos attached. No staff go up there to clean so the bin has overflowed and people leave towels and stuff in there. My room was spotless and was cleaned and tidied every day. Every night I slept really well because it was so quiet. There are drinks in the fridge but apart from the water which is replenish daily the rest, once it's gone, it