Hotel in zona William Ramírez Park, Managua

La stanza è pulita e pulita

This hotel is in a small plaza with a Casa del Café and a restaurant very close to Galerías Santo Domingo. The rooms are very large, very good internet, a pool and gym. Breakfast is good and has all kinds of choices. To the airport it took 30 minutes.

The facilities are nice BUT they are lacking good service, It’s just just not there. Let me tell you from the beginning this place is NOT LGBTQ friendly, I spent a night here with my partner and the staff was very rude and kept looking at us in a very judgmental way, nobody gave us that welcoming feeling you expect from a place where you visit for the first time specially if you’re paying for the service and expect great things. From the beginning there were many issues. As a 5-star Hotels Forbes Trainer I can tell you they need to fix many things 1. The front desk staff is NOT KNOWLEDGEABLE about packages and what’s included in the price I booked my reservation online and never received any confirmations nor any details via email, I had to call the hotel and ask for them to process the reservation. Again the front desk lady knew nothing about it and had me call Marjorie? For more details. 2. They did not give me any details about breakfast when checking in and we missed it. The front desk Lady was rude and dismissive she did not provide any details about the services and where to find stuff around the hotel. 3. They did not give us the welcome cocktail 4. I asked for a different wine than the one included in the package and even though they couldn’t change it for free, they still did not offer me another option even as an extra cost, which I would’ve pay for if offered 5. During dinner, the server was so worried about 2 men enjoying their romantic package that she messed up my order and brought the wrong plate (never apologized for it) 6. The servers at Azul are rude and just not welcoming. Customer Service it’s just not present, it’s just plain rude and horrible service. In the end they have the facilities and they’re nice but they’re lacking great staff and great service. NOT recommended at all specially if you’re local, if I ever come back it might be just because of the American set up they have in most of the facilities but not because I was happy during my stay.

I wish I could rate this hotel 0 star in fact. That wouldn’t be right to some of the employees there. This hotel has been a disaster since my family came here for vacation & to visit family. They have completely ignored our request to clean the room on multiple occasions. Even when I informed them I found a cockroach in the bathroom tub. The AC feels like it’s not functioning properly. Even when we called the maintenance worker, the room doesn’t feel cool. We had 2 rooms 503 & 514. All this happened within the first 3 days of our family vacation & still had 3 more days to go. The lights & the water seem to turn off randomly at times during our stay. It happened when I was taking a shower & another when my mom was using the bathroom. They had another moment when the lights went off again. Also when taking a shower the hot & cold water seem to come out randomly if both knobs were turned on it keep a combination of the temperatures. It took good amount of calling the front desk to make sure things would even work a regular standard hotel experience, let alone a the Hilton name.The one saving grace is not the front desk it surely isn’t, it’s the workers, the cleaning staff, the maintenance staff. They were friendlier & more attentive to our concerns. I will NOT be coming back to this hotel ever again. STAY AWAY !!!!! Did not BRING ANY VALUE TO MY FAMILY VACATION.

È stato buono offrire colazione al prezzo, ma scomodo perché non c'è asciugacapelli

Honestly, there are not such great accommodation options in Managua, and I'm so grateful to have found El Almendro. I will always stay here in Managua and I recommend that you do too! I have stayed here twice in 2023. The first time I was with my fiancee, and the second time when we returned for our Oct. wedding in Granada. We spent a few nights at this hotel with my parents before the wedding. Spacious rooms, good security, good AC, hot water showers, incredibly friendly staff, nice pool with sitting areas around, great breakfast made-to-order, good location, and the place feels very local. I like supporting smaller locally-owned and operated places, instead of hotel chains owned by foreign billionaires. Some of the rooms have kitchenettes and couches. It is across the street from a great restaurant where we ate a few times, Metro De Asado, with large portions of really delicious food, as well as a block away from a book/art/school supply store (Libreria Hispamer) and really nice cafe/restaurant that serves delicious food and drinks, called El Molino Coffee Shop. There are also local Nica food stands within walking distance so that you can experience more local food. We had a rental car the second time and could securely park it inside the hotel grounds. The first time we didn't have a car, and found it to be a convenient location, very close to a main bus stop at ”La Uca” (Universidad Centroamericana).

The hotel is reasonably priced and the staff is very attentive and professional. The rooms are clean and spacious and the bedding is super comfortable. The hotel is in a great location across the street from the Plaza Inter and just up the road from Puerto Salvador Allende. Breakfast offered at the hotel is great and affordably priced.

It only takes a five minute walk from the Tica bus terminal just around the corner and everything else is also walking distance. Arriving here was a pleasure. Staff were very polite, friendly and spoke to me in very good English. They managed to change some USD for me into local currency, sorted out which taxi apps I may need, ensured I was able to check out early on my final morning and had a lovely breakfast menu. Each member of the team was friendly and always smiling. The room was lovely too with some lovely furniture around the hotel too＞ this was definitely a good choice!