Hotel in zona The National Palace of Culture..., Managua

Honestly, there are not such great accommodation options in Managua, and I'm so grateful to have found El Almendro. I will always stay here in Managua and I recommend that you do too! I have stayed here twice in 2023. The first time I was with my fiancee, and the second time when we returned for our Oct. wedding in Granada. We spent a few nights at this hotel with my parents before the wedding. Spacious rooms, good security, good AC, hot water showers, incredibly friendly staff, nice pool with sitting areas around, great breakfast made-to-order, good location, and the place feels very local. I like supporting smaller locally-owned and operated places, instead of hotel chains owned by foreign billionaires. Some of the rooms have kitchenettes and couches. It is across the street from a great restaurant where we ate a few times, Metro De Asado, with large portions of really delicious food, as well as a block away from a book/art/school supply store (Libreria Hispamer) and really nice cafe/restaurant that serves delicious food and drinks, called El Molino Coffee Shop. There are also local Nica food stands within walking distance so that you can experience more local food. We had a rental car the second time and could securely park it inside the hotel grounds. The first time we didn't have a car, and found it to be a convenient location, very close to a main bus stop at ”La Uca” (Universidad Centroamericana).

The worst attitude I’ve ever seen. I cannot return to my country because of the war and the owner told me “You are not that broke if you are travel the world” and charged me money for the booking I’ve never used. I don’t normally post negative reviews but here I feel that it’s a matter of justice. I’ll describe the situation below so that everyone could decide for themselves if they want to stay here and be a customer of this business. I’m from Ukraine and now I’m temporarily in Nicaragua because due to the Russia-Ukrainian war it’s not safe to return to the city where I used to live. The situation there remains unstable and dangerous. I booked two nights at this hostel. I didn’t read the reviews or anything (which was my mistake). I simply choose it because it was the cheapest option and I’m now obviously pressed for money. At the border crossing from Honduras to Managua, some unexpected issues occurred and the officials told me that I had to go back to Honduras and wait. I immediately notified the hostel stuff via a chat on Booking and explained the situation. I politely asked them to change the dates of my booking or cancel it without the penalty due to the force majeure situation. I also told them that I couldn’t afford paying for the accommodation where I didn’t stay because my budget was pretty limited. In response, the hotel owners charged me the full amount for two nights and deleted the chat. Also, they didn’t reply to any of my messages or to my email. I couldn’t believe, thought, that someone could treat their customers like that and came to Managua to talk to the owner. When I came to the place, the owner seemed pretty nice, but his attitude changed once he found out that I wanted to ask for the favor of getting the services I’ve paid for. I wasn’t offered any compromise or, God forbid, any help. He also lied to me that they had to send some people away because of my booking. I know that it’s not true because I checked Booking several times, and the beds in dormitory were always available for all dates. Basically, he just kicked me out and I had to walk with all my stuff for 50 minutes alone in Managua LATE AT NIGHT. Probably, he decided that I was wealthy enough to afford a taxi but I’m not. I do understand that business is about making money but at what cost? Are thing going so bad that the owner really had no choice other than taking money from someone who’s going through hardship? I didn’t ask for any charity or something like that. The money has already been paid. The man stated no particular reason why I couldn’t use the money I’ve paid for two nights to stay at least one night. He just kicked me out because he CHOSE to do so. Therefore, dear travelers, decide for yourself if you want to finance such an institution.

La cartella mi ha recuperato i soldi dopo che ho pagato sulla piattaforma di viaggio sostenendo che la piattaforma le dava solo il 27 % e mi ha recuperato 31 dollari più dicendo che la piattaforma non annuncia che ha due tipi di camere una con ventilatore e l'altra con a/c e vale 58 dollari a/c la zona della piscine sporca l'acqua della piscine verde in fine l'hotel è come negligente

A nice hotel in Managua located right next to the Metromall. It's a all around decent hotel but nothing spectacular. I liked that they offer a taxi service which is able to be charged to your room or through credit card. The business center is nice with 3 computers to use. I did not like that they did not have any bottled water at the front desk when I asked for some as you can't drink the tap water in Managua.

I wish I could rate this hotel 0 star in fact. That wouldn’t be right to some of the employees there. This hotel has been a disaster since my family came here for vacation & to visit family. They have completely ignored our request to clean the room on multiple occasions. Even when I informed them I found a cockroach in the bathroom tub. The AC feels like it’s not functioning properly. Even when we called the maintenance worker, the room doesn’t feel cool. We had 2 rooms 503 & 514. All this happened within the first 3 days of our family vacation & still had 3 more days to go. The lights & the water seem to turn off randomly at times during our stay. It happened when I was taking a shower & another when my mom was using the bathroom. They had another moment when the lights went off again. Also when taking a shower the hot & cold water seem to come out randomly if both knobs were turned on it keep a combination of the temperatures. It took good amount of calling the front desk to make sure things would even work a regular standard hotel experience, let alone a the Hilton name.The one saving grace is not the front desk it surely isn’t, it’s the workers, the cleaning staff, the maintenance staff. They were friendlier & more attentive to our concerns. I will NOT be coming back to this hotel ever again. STAY AWAY !!!!! Did not BRING ANY VALUE TO MY FAMILY VACATION.