Utente ospite
1 giugno 2024
Kristalli is a good hotel in a great location. It's based in Malia old town which is vastly different from the new town and its bars. The old town is quaint with lots of good tavernas with 5-10 mins easy walk away. The hotel is run by one family and everyone has a role to play. On arrival we were welcomed by Katrina who showed us to our room. There was a free bottle of water and also a bottle of wine in the fridge. Very nice touch. Initially we were slightly disappointed with our room as we'd booked a superior studio and it didn't look like any of the photos on the Jet2 site. Our room was beige furnishing and not the bright ones shown in the photos. When I queried this with Katrina, she said that the furnishings had been changed. If that's the case then not sure why Jet2 still show the rooms with bright furnishings. The room was large and clean with three single beds, two of which were pushed together to make a double. There was a wardrobe with lots of storage and hanging for clothes (hangers provided). There was even one english 3 pin electric socket. The bathroom was large with a shower but no shower door so you had to be careful about using it otherwise the whole room got wet. The shower itself was powerful and there was lots of hot water. Toiletries including hand soap were provided and there was a wall mounted hairdryer in the bathroom. The kitchen was well equipped with a 2 ring hot plate, toaster, kettle, bottle & tin opener. No oven. A tea towel, pan scrubber and washing up liquid was also provided. Our room had two balconies. One had a pull our drying rack and the other had two chairs and table with a view over the pool area. Towels changed every other day and bed linen changed once during the week. Bins emptied daily. We made our own beds and tidied the room each day as we don't expect the cleaning staff to do this. Not sure if they did for other people. Air conditioning was 10 euros a day and when you paid you got a remote from reception. We did ask about the safe but were told that we could pay for one but didn't really need it. We chose not to use it and our things were safe. The pool/garden area is very well maintained. Plenty of sunbeds and parasols. No need to get up early and claim your bed. Pillows for the sunbeds and pool towels were also provided. We were self catering but did have breakfast in the hotel on one day. You could choose from the menu or have the buffet breakfast for 8 Euros per person. We chose the buffet breakfast. This was excellent value for money. There were pastries, cold meats, cheeses, cereals, fresh fruit, various hot options, tea, coffee, juices. We chose to eat our other meals out at local tavernas rather than in the hotel. Only because we prefer this. Most restaurants in the old town are good but we found the following exceptional and served great food; San Giorgio, Kalesma, Milos and Zorbas. If you are an active person/family I can highly recommend the e
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