Hotel Peler

We stayed at hotel peler for 2 weeks from 14th June till 28th June 2023. We felt that we were given the worst room in the hotel, it was very small and was situated at the side of the hotel with a horrible view of a factory type building. It was very hot and they did not put the air con on until 5 pm on an evening till 10am which meant if you wanted to go back to your room before then it was far too hot. The control for the air con was set so you couldn't make it any cooler. The breakfast terrace was lovely with lovely views but it was closed off at 9pm until 8 am so if you wanted to sit out on the terrace after 9pm then you couldn't. We went on a trip one day and had to leave early we asked if we could have breakfast just 10 mins earlier and they said no. They did put us a breakfast bag up but it only had 2 slices of dried bread in with a small carton of marinade and 1 apple and 1 banana, a small carton of orange juice and a very small cake which wasn't worth it really. At the breakfast each morning there was limited fruit! One morning I walked from the breakfast buffet with 4 biscuits 2 for myself and 2 for my husband and the owner shook her head and twisted her face at me when all we had had was toast and cereal and other guests were piling much more on their plates. There was no fridge in the rooms or kettles with tea or coffee. The shower was tiny you could hardly move to wash yourself. Our room was plain white walls with no pictures and no doors on the wardrobes, only one tiny chair. This made it feel like a youth hostel room rather than a hotel! We were never once asked how our stay was even when we checked out! Staying at this hotel took the shine of staying at Lake Garda which is a beautiful place. Not only did we have the noise from the busy road at the front of the hotel but we had the side road noise aswell of bin wagons lorrys etc! The morning we checked out we passed an empty room just down the corridor from ours which the door was open as someone else had just checked out! We peaked in and it was a bigger room with nice mirror wardrobes and a painting on the wall which was better than ours! I feel for us being there for 2 weeks we were given the smallest and the worst located room at the side of the building. We did not ask to change rooms because we don't like to make a fuss when on holiday. There was no lifts in the hotel and you had to carry your heavy suitcases up 2 flights of stairs. We will never stay at this hotel ever again and would not recommend.

The hotel is a fantastic place to stay in Malcesine. The ladies that run the hotel should be so proud as it’s lovely and clean, comfortable, and the breakfasts were superb. Great choice for such a small hotel, including rolls, eggs, hams, cheeses, home made cakes, yogurt, fruit etc. Sitting overlooking the castle and lake at breakfast was wonderful. There are some very nice restaurants nearby so you don’t have to go too far for a great meal. We would stay here again. We travelled with TUI and the rep Henry, was a star. Full of info, and a genuinely nice guy. We wish him every success with Tui.