Apartamentos Marqués de la Merced

Stayed for 2 night Saturday - Sunday. Photos not a reflection of the actual rooms which were dark and cleanliness was an issue. We obviously got the worst room that no one posts online! We felt like we’d booked the wrong place. No one gave us the wifi code, then the office closed and the next available employee was over the phone on Sunday who just told us to complain on Monday morning when we were checking out and gave zero help. Was told he could have at least given us the code but he didn’t bother! Fan in room was broken so I didn’t sleep for 2 nights. No toilet roll in the bathroom. Tv was broken. Complained and they really didn’t care. Said we should have told them when we first got to the room (we had to dump our stuff and go to the airport to collect another family member so didn’t see most of the issues until we got back late) asked for some compensation but they said there wasn’t any grounds for this. Avoid at all costs unless you want a bad experience - even the terrace closes in the evening as apparently too many people party up there. It seems like more of a hostel with young people kind of place - you have to pay a 250 euro deposit! What you would actually want to steal I don’t know, I guess people must trash the rooms. Furniture dirty, just awful to be honest. Never again! Good things were easy location and found a great bar in walking distance called La Salita. Malaga is an incredible city.

I wanted to check in the apartment but the owner refused me because he did not let me take my super clean 8000€ road bike with me in the apartment for that night. I would totally understand if it's a normal dirty bike, but mine looks like it's new and it would not have done any damage. The designated spot they suggested is right at the exit and there was no way to lock it safely. My bike would not be standing there for 30min till it would be stolen. I ask for a refund but the owner declined that too. So I have to leave a complete negative review even it's unfair like refusing a guest and not having the courage to refund his money.

Great place for a few days. Very clean and reception very helpful. Located near lots of local bars and restaurants. Would recommend very good value. Rooms are very compact but have everything you need.

Decepcionante. La cama hundida del todo. Salgo con la espalda destrozada. No me explico cómo pueden cobrar por algo así. No limpian la habitación, hacen la cama. Tengo que volver y desde luego ni se me ocurre repetir. El baño muy muy pequeño y si vas acompañado. , sin intimidad