Recensioni su Hotel Sentral Melaka @ City Centre

Il peggior hotel con cui avere a che fare. La reception con quella faccia scontrosa al nostro check-in ci ha detto che la colazione non era inclusa nella nostra prenotazione, nonostante avessimo provato a mostrare la conferma della prenotazione. Durante il soggiorno non abbiamo consumato la colazione perché ci era stato detto che sarebbe stato un costo aggiuntivo. Ora, quando contestiamo le inclusioni tramite il nostro agente di viaggio online, l'hotel ha distorto le sue parole affermando che la colazione era inclusa e la nostra famiglia l'ha consumata. Quindi, da parte dell'hotel, vi preghiamo di fornirci una prova che dimostri che i nostri familiari sono fisicamente seduti nell'area della colazione e stanno fisicamente consumando la colazione felicemente. Non vedo l'ora di avere quella prova. Il branco di bugiardi con cui abbiamo a che fare dimostra davvero quanto siano poco professionali. La prima e l'ultima volta che ci sono stato. Non vale niente.

The hotel has a great location, with easy walking access to the river and Little India. The staff were friendly and kind. While the room cleanliness was just okay, the hotel has a swimming pool, which is a nice perk and somewhat rare in Melaka. However, the biggest issue was the internet, which was terrible in the room. Hopefully, this will be improved soon. Overall, it’s a decent place to stay.

Fast check in. My hp was left at hotel and finally found back. Thanks for helping to keeps returned back. Parking space available.

Hotel is good and clean.. staf also good hhwhehehedhdjdjwkwkdj

Pro Rooms, parking, pool, Can be upgrade Behind access to parking Breakfast allocation during peak season

good services and good staff

good staff ,room is ok ,staff is very friendly...

Hotel is very old and dilapidated. Definitely in need of a long overdue renovation. The water was murky and extremely hot in the bathroom . We could not use the toilet at all. Upon checking with reception, we were told that some water work repairs were going on. On top of that, electricity was cut off due to maintenance. None of this was conveyed to the guests when checking in. Nothing was done to help us!!! We wanted a refund but was denied it. Wanted to change to their sister hotel but was not allowed to!!! Best of all , no solution was given at all by the management!!! We had to go to a nearby mosque for a few hours. Very poor management . Never returning here again.

Bad experienced! 1. Toilet door can't lock 2. Bedsheet dirty 3. Shower tap cannot hang

Nice place to stay with a swimming pool at the top of this building... suitable for bussiness travellers and couple...good price n very cleanness...

Prefect; great location. Nicely clean hotel. Wonderful experience.

Last minute I booked the hotel. Was happy with the service. Besides the hotel has a lot of food. And easy to book grab to travel around.

GOOD 👍🏻

Service was good and very kind Morning breakfast food was good But the room light nly have the table light was very dim