Recensioni su 96 Boutique Hotel

Ok .....

Really had a bad experience with this hotel eventhough the receptionist was humble. No proper facilities as per advertised, TV channels wasn't working for few months and not resolved. Request for room service in the morning but it wasn't cleaned until late evening(end up we escalate). The most disappointing is TRIP agent not being helpful. We request for second day booking cancellation but they lied to us that accommodation provider didn't accept, in fact they were not contacted at all. So disgraceful to customer.

Tower not so clean, bath water too slow

The booking was made for deluxe king room however they give me the queen room (level 1 room 13). They are not informing me at all, I'm only realize when entering the room and notice that the bed provided is a queen size. The staff not helping at all to solve the problem, they keep give unacceptable reason which win on their side. The toilet wall too dirty because not doing scrubbing, toilet bowl cover is broken but only fix with the tape, kettle not functioning, old bed sheets and the worst part is they are not informing that all room actually don't have TV channel, what the purpose to have TV in the room but not functioning at all! This hotel is not well maintained, the worst 1 night for my short vacay.

The bedsheets and pillow was very dirty. It seem like they don’t change and wash it after customer check out. Location is more malay food. 20minutes to jonker walk. Aircond is cold enough.

Good hotel, will stay again next time 😀