Hotel a Makkah,

Molto bello e confortevole, ma non c'è parcheggio, molto economico, molto pulito, molto buono servizio, lo consiglio.

Mi è piaciuto il mio soggiorno, la stanza era grande con un paio di divani su cui rilassarsi, una scrivania e una sedia comoda. Acqua, bollitore, tè/caffè disponibili in camera gratuitamente. Anche il bagno è grande e pulito con gel doccia e dispenser di shampoo. Ci sono 6 ascensori, quindi non c'è quasi attesa per l'arrivo. Il personale è accomodante, disponibile e flessibile. Si impegnano al massimo per assicurarsi che tu sia soddisfatto del loro servizio. Ogni richiesta viene gestita prontamente. Un soggiorno piacevole, grazie a tutti i membri dello staff.

It was very clean and quiet , i take taxi to haram by 20SR , the reception staff is piloted ,

A little bit of a distance from the kaaba however very close to the train station good stay when travelling to and from other cities.

Gerçekten konum olarak da hizmet olarak ta iyi otel, tek eksikleri fon makinası yoktu. Konum olarak da ***et iyi bulunduğu lokasyon olarak ***et iyi

grazie a tutti i servizi

Everything was outstanding less shuttle service to Haram. There were only 2 buses, Either unavailable or we have to go while standing. I have to go by taxi many times specially during night. Rest Hotel services were upto the mark.

We received a free upgrade from the kind hotel concierge lady upon checking in, we were so surprised and pleased by this upgrade. From city view to partial haram view, it was amazing masha Allah! The room was so big! The musollah was gorgeous despite the unexpected size, as I thought it would be bigger. I love the set up of the restaurant buffet, so during breakfast it feels cozy and homey but I wish there would be more variety of food like the other jabal omar hotels that we have stayed before. It could be due to their sustainability efforts so that could contribute to less food waste, I guess? As for the location wise, walking down was easy to the haram however going back by walking up the hill after completion of umrah was quite painful. We would appreciate if the hotel provide a thorough video explanation of the shuttle bus access during check ins. But other than that, we managed to figure out the shuttle bus service and indeed they are very fast *************! We were given late check out as requested ************* so we can maximise our prayers in the masjid as we have a late night flight. Do take note that uber taxis does not pick up from the hotel except for Careem. Hopefully they will open up a mall within the Address Hotel itself so that it will be easy to find lunch and dinner for our meals. We ordered dinner through room service for our first night and despite the food came an hour later, the portion size and the taste was so scrumptious and yummy! Definitely worth more to pay for the room service rather than paying for the meals at the buffet restaurant!

This hotel is next level unreal! The pictures of the rooms don't do it justice, it's way better in reality (at least in my case). We booked three rooms for 5 nights in Jan/ Feb 2025, were located in tower 3 - Al Falak Tower in rooms 708/ 6**/6**. The bathrooms were unbelievable, all stunning white marble with some super fancy design, so so amazing, the shower was so big you could fit like 7 people in there, I have never stayed in such a luxury room before. Ceilings are like 4 metres, really unbelievable. The colour palette for the room was muted greys and pastels, it looked very nice, suited the room and location. One thing that would be useful, can the hotel just install a Japanese bidet instead of a separate one, I think it's a waste installing a standalone bidet and the all-in-one bidet toilet is current technology, so it would be useful compared to the current setup (Toto toilet, etc). Now, the sad bit. The distance from the Haram is advertised as not far, and it isn't. But the reality is it's extremely difficult to enter the haram, because of the crowds, it is just heaving. The police close off the haram to outsiders as soon as the adhaan goes, so you can't enter (be aware), and you'll have to pray outside the boundaries of the haram if you are not inside the area before the adhaan (this may be subject to change, and I cannot confirm how they arrange their opening times etc, please confirm on your own travels). Inside the haram, there is ridiculous construction work going on, all entrances are purposefully blocked, so that huge traffic builds up (I remember 10 years ago in 2014 when I stayed at Bai Al Abraaj, you could just walk into the Ma3taf area of the haram in about 5 minutes, now it is impossible. ). I have no idea what the government is doing, but it seems to intentionally be closing off areas to stop people from entering, which is really a shame. It seems that the purpose is that you rather go to all the shops and malls outside the mall, or pray inside your hotel rather than venture out, this seems the goal of the current administration by closing off all entrances, or causing huge areas to be cordoned off so that getting in easily is impossible. I got so sick of the crowds that i ended up not wanting to go into the haram afterwards (the crowds inside are really next level crazy, they will push and drive wheelchairs up your legs and cut you - happened to me but maybe I was just unlucky). The hotel is exceptional and so is the buffet breakfast/ dinner - breakfast is between 90 - 119riyals, and dinner is about 149 riyals. Food is amazing, but it's sad that most people pile their plates with croissants etc, don't take a bite and throw it away, such a shame. I hope the hotel can have signs up to prevent such ridiculous wastage, or at least give this food to the outside poor people.