Recensioni su Emaar Grand Hotel

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I enjoyed with this hotel and a fantastic service provided to me during my stay.

Not as per Expexctation. The Hotel is a 3 * & Not a 5 * hotel. The Conntact number given is wrong & no one picks the phone. The Intercom also is not answered & no proper information in the rooms on how to call the Reception / Housekeeping Location is good but could not take taxi till the hotel as roads were closed. Had to carry Luggage walking for 5 mins. Restaurant charging 50 SAR for the buffet is not worth it. Bathrooms are very smnall. Showers broken . Not enough tolietries provoded.

Excellent value for money hotel. Location: Great Easy access on the main road. Straight level no hills. Middle of vibrant shopping area (small shops). Price; Outstanding It was very cheap compared to many other hotels nearby. Amenities: Very good Overall: Excellent, highly recommended

Very good location 10 to 15 min walk close to all the amneties They need to work on there Services but i think rhings work like this in this area

The place is good but the location is about 10-15 mins away from Haram. Especially when you have a baby pram or a wheel chair, the road is super busy and crowded. As the general people don't have any sense of pedestrian, disabled people or people with special needs then don't book this hotel. Try to get something close to Haram.

Clean Tidy helpful sister on reception desk thank you Nice place beside haram

It's a good experience

酒店位置離天房不行15分鐘左右。周邊非常熱鬧。早餐還可以

房間很擠 酒店服務一般 設施陳舊

Non lo consiglio, la mia stanza era la più lontana, si sente ancora il rumore dell'ascensore. La stanza non è insonorizzata. La porta accanto lascia sempre la spazzatura fuori dalla mia porta, ho chiesto alla reception di pulire ma non si sono nemmeno preoccupati. Servizio scadente. Davvero non degno

Its not Emaar Grand its one of the sister hotel Emaar AndaIusia hotel went for Umrah for 1 week in mecca the hotel is jn great location with all the local amenities its about 10 min walk to mecca however very congested amazing experience hotel staff were on point staff were great nice clean hotel

It's a shame the owners know exactly what the issues are with their hotel but because they enjoy high occupancy there is no incentive for them to improve anything. Where do I start? The position of the toilet 3 cm from the wall, the shower that floods the bathroom floor, the staff who smile, say "2 minutes" to everything but are utterly untrained for their role. The reception staff who send you to the wrong building and then just shrug their soldiers. Tatty rooms, noisy aircon. But the sheets were clean and mattress comfortable Thankfully we only used the room to sleep and shower for a short time. We were in Makkah Sharif so it feels wrong to complain but the owners and hotel operators are providing a below average service. This would not not be tolerated anywhere else in the World. Saudis are supposed to be good hosts but they have a long way to go.

Clean, spacious for 3 people. We had 2 rooms, 1 with 3 and another with 4 people. Air con worked, shower draining could be better but its nothing horrendous. We paid £60 ish each for 3 nights. The reception area has a lot of flies, but to be honest you are in Mecca. The room was only used for toilet, shower and sleep. My only requirement was cleanliness and room met that easily. Staff were fine, room cleaners came everyday. Main gripe was that hotel is not 800m from haram, its a good 20 minute walk at fast pace. Anyone with family pay the extra and get a hotel closer to haram