M Hotel Al Dana Makkah by Millennium

We had absolutely amazing time at this hotel.

This hotel has good experience reception team however their cleaning team needs improvement, location is faraway from shopping center. The area needs more development for the tourists

Very nice lovely stuff advice to stay there, just one problem faced with transportation bus sometimes delays

Hotel Is ok but shuttle service is not good too much wait

Overall, the staff were nice and helpful. I especially want to thank Azza, who helped me change my room, the first receptionist I met (I will update her name later), Abdulrahman, who handled my second complaint and did his best, and most importantly Abdullah, who took my cleaning concerns seriously. Thanks to him, the housekeeping staff finally came at 11:35 PM as promised. Unfortunately, the housekeeping issue was a major problem. My room was not cleaned for several days despite repeated requests. We even stayed out all day to give the staff a chance to clean, but nothing happened until Abdullah intervened. I also felt that traveling with my disabled father may have contributed to being overlooked, which was very stressful. Apart from the housekeeping problem, everything else about the hotel was good. I hope management addresses these housekeeping issues to ensure all guests receive proper service.

Good quality, mantap joss