Hotel in zona The Clock Towers, Makkah

I have booked 2 rooms under my name but the reception and duty managers made my stay uncomfortable for 6 hours for their mistakes. I requested them one day before arrival to have both rooms connected or at least the same floor. But no one cares about it and they have given me 1 room in one tower and another room in another tower which totally disappointed me and i have to request many times to change my room in the same tower or the same floor. No body was there to listen it looks like I was in a third class hotel where guests who have paid too much money don't have any value. After requesting many times to the duty managers my room was changed.

Le strutture dell'hotel sono molto buone... anche l'addetto alla reception è molto reattivo. La posizione è molto vicino alla Grande Moschea... speriamo che un giorno potremo tornare.

This hotel is my absolute favourite hotel to stay at when I'm in Makkah! The hotel's prime location, stunning views of the Holy Haram, and exceptional service make it the perfect choice for a comfortable and spiritual stay. I've stayed here multiple times, and each time, I'm impressed by the staff's warm hospitality and attention to detail. The rooms are spacious, clean, and well-appointed, with all the amenities I need. I highly recommend the Swissôtel Makkah to anyone looking for a top-notch hotel experience in Makkah.

Pullman Zamzam Makkah è una scelta eccellente per le famiglie che compongono Umrah. Offre una posizione conveniente, alloggi lussuosi, eccellenti servizi e servizio amichevole. Quello che adoro più in una posizione conveniente, solo passi lontano dalla Grande Mosca di Al-Haram. Questo è il denaro della felicità che può comprare. MasyaAlloh. *************

Leggi alcune recensioni negative perché ci sono vere. Vecchi hotel con mobili danneggiati nelle camere (le due camere che ho soggiornato erano le stesse). Quando ho menzionato il povero servizio alla gestione (veramente lento servizio in camera/magazzinamento) mi è stato detto che ‘haven’ non ho trascorso molto onestamente uno dei peggiori controlli in e servizio che ho mai ricevuto. L’ubicazione è l’unico fattore di wow per questo hotel

This hotel is next level unreal! The pictures of the rooms don't do it justice, it's way better in reality (at least in my case). We booked three rooms for 5 nights in Jan/ Feb 2025, were located in tower 3 - Al Falak Tower in rooms 708/ 6**/6**. The bathrooms were unbelievable, all stunning white marble with some super fancy design, so so amazing, the shower was so big you could fit like 7 people in there, I have never stayed in such a luxury room before. Ceilings are like 4 metres, really unbelievable. The colour palette for the room was muted greys and pastels, it looked very nice, suited the room and location. One thing that would be useful, can the hotel just install a Japanese bidet instead of a separate one, I think it's a waste installing a standalone bidet and the all-in-one bidet toilet is current technology, so it would be useful compared to the current setup (Toto toilet, etc). Now, the sad bit. The distance from the Haram is advertised as not far, and it isn't. But the reality is it's extremely difficult to enter the haram, because of the crowds, it is just heaving. The police close off the haram to outsiders as soon as the adhaan goes, so you can't enter (be aware), and you'll have to pray outside the boundaries of the haram if you are not inside the area before the adhaan (this may be subject to change, and I cannot confirm how they arrange their opening times etc, please confirm on your own travels). Inside the haram, there is ridiculous construction work going on, all entrances are purposefully blocked, so that huge traffic builds up (I remember 10 years ago in 2014 when I stayed at Bai Al Abraaj, you could just walk into the Ma3taf area of the haram in about 5 minutes, now it is impossible. ). I have no idea what the government is doing, but it seems to intentionally be closing off areas to stop people from entering, which is really a shame. It seems that the purpose is that you rather go to all the shops and malls outside the mall, or pray inside your hotel rather than venture out, this seems the goal of the current administration by closing off all entrances, or causing huge areas to be cordoned off so that getting in easily is impossible. I got so sick of the crowds that i ended up not wanting to go into the haram afterwards (the crowds inside are really next level crazy, they will push and drive wheelchairs up your legs and cut you - happened to me but maybe I was just unlucky). The hotel is exceptional and so is the buffet breakfast/ dinner - breakfast is between 90 - 119riyals, and dinner is about 149 riyals. Food is amazing, but it's sad that most people pile their plates with croissants etc, don't take a bite and throw it away, such a shame. I hope the hotel can have signs up to prevent such ridiculous wastage, or at least give this food to the outside poor people.

I stayed at this hotel during my trip, and it left a truly positive impression. The unique design and concept of the hotel make you feel like you're on another planet! The rooms are modern, spotless, and very comfortable, with attention to every detail. One of the standout features for me was the dining experience. The availability of a wide variety of halal food was a huge advantage. This is especially important for travelers with specific dietary preferences. The food was fresh, diverse, and absolutely delicious. The staff was courteous and always ready to assist. The hotel’s location was another highlight – close to many shops and attractions, making it a perfect base for exploring Guangzhou. I highly recommend Guangzhou Planet Concept Hotel to anyone looking for comfort, excellent service, and a memorable stay. It’s definitely become one of my favorites!

Voco hotel Mekkah heeft mij positief verrast! Een super mooie hotel en zeer vriendelijke personeel. De kamer was erg ruim en voorzien van alle faciliteiten. Het ontbijt was uitgebreid en lekker. Voorts staan er altijd genoeg bussen voor de deur om naar Moskee Alharam vervoerd te worden. Kortom een super mooie 5⭐️ hotel voor een redelijke prijs. Volgende keer boek ik weer Voco!

Se cerchi un hotel a 4 stelle, non cercare da nessuna parte. Questo è il migliore che si possa ottenere. Hanno un servizio di autobus gratuito che funziona ogni mezz'ora. Ti cade a Marwa Gate. Hai 10-15 minuti a piedi per raggiungere Haram. Il tuo pick-up dallo stesso posto. Non ho avuto alcun problema per il servizio di autobus. Il servizio di navetta era abbastanza buono. L'unico fallimento è camminare verso il haram. Ho avuto mio figlio con me e lui si sforzava di camminare per ogni volta. Il cibo per l'hotel è peggio. Non mi piaceva affatto. Ho avuto il buffet per colazione e ho pagato 100 riyals. Era una peggiore esperienza alimentare. La scelta del colazione era molto limitata. In generale è un buon hotel di bilancio. Penso che si compromessi da qualche parte.

La posizione geografica è buona e il servizio è molto attento.Il cibo vicino è più conveniente, tra cui un ristorante indiano, con un tappeto di pollo di cane simile a nord-est, e il sapore è molto buono.