Rajesh C
12 settembre 2024
We stayed in Ripon suite, the top most premium suite. Overall experience was lovely. It's a heritage property converted into hotel. It is very well maintained. Rooms are spacious with amenities like 24 x 7 hot water, tea/Coffee maker, minibar, toiletries, AC, heaters, king sized bed. The room was clean, neatly maintained. There was some stink (sort of dampness)initially, but it was gone in few minutes with fans kept ON. The staff was very friendly, courteous and eager to help. Checkin , checkout process was seamless. room service was prompt. Calls were attended quickly. The food was excellent, portions were good. Multi cuisine variety was available. Buffet Breakfast spread was good. The property has huge car park, spa, bar, swimming pool. It was throughout raining outside and very cloudy but very serene atmosphere. Tuesdays there is local market and the last approach road is closed. One needs to park nearby and walk to the hotel. It's just 2 mins walk. The hotel staff helped us to park the car and carry luggage to hotel. Overall, it was wonderful experience. 2 points for improvement- Matresses are very soft. Hard mattress option should be available for someone who like hard beds. Minibar though complimentary can have more and better items.
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