Citrus Chambers Mahabaleshwar

We stayed in Ripon suite, the top most premium suite. Overall experience was lovely. It's a heritage property converted into hotel. It is very well maintained. Rooms are spacious with amenities like 24 x 7 hot water, tea/Coffee maker, minibar, toiletries, AC, heaters, king sized bed. The room was clean, neatly maintained. There was some stink (sort of dampness)initially, but it was gone in few minutes with fans kept ON. The staff was very friendly, courteous and eager to help. Checkin , checkout process was seamless. room service was prompt. Calls were attended quickly. The food was excellent, portions were good. Multi cuisine variety was available. Buffet Breakfast spread was good. The property has huge car park, spa, bar, swimming pool. It was throughout raining outside and very cloudy but very serene atmosphere. Tuesdays there is local market and the last approach road is closed. One needs to park nearby and walk to the hotel. It's just 2 mins walk. The hotel staff helped us to park the car and carry luggage to hotel. Overall, it was wonderful experience. 2 points for improvement- Matresses are very soft. Hard mattress option should be available for someone who like hard beds. Minibar though complimentary can have more and better items.

Overall the stay was pleasent and an excellent location to stay right next to the main market. The food was also excellent. Just that a few furniture needs to be replaced both in the room and the property. There are a decent amount of activities to get keep the children engaged if required.

Overall a very good experience and stay! Highly recommend to anyone going with family or friends and looking for a peaceful stay to get a break from their busy life and chaos. Calm and peaceful place to go on specially in December month as weather is pleasant!