Mount Retreat Resorts - Madurai

It is a decent property but managed very unprofessionally. Staff could be more friendly and trained. Bathrooms are bad. Lawn and villa look pleasant. Access is bad. No network is another bummer. Restaurant is a disaster. They push you to give exact order well in advance and that too poor dry roties. Book at your own risk. Not worth the money.

Extremely well maintained property, easy to locate. The rooms are spacious and clean. The ambience is relaxed and quiet. Food is also quite tasty though menu has limited options and the timing of the restaurant is also restricted as staff doesn’t stay on property. So you will have to have an early dinner and late breakfast.

We appreciate the warm hospitality and impeccable facilities at your resort. It exceeded our expectations, and we look forward to returning. We want to express our appreciation for the exceptional service and attention to detail during our stay. Your resort provided a perfect blend of luxury and relaxation.

Spacious room, tasty breakfast, calm place, but poor house keeping service, we didn't get essentials,

Service is very poor not working intercom, no coffee or tea bags available, no news papers available, electicals not working properly but the place is good and spacious, good environment

Clean rooms, peaceful atmosphere. Room service is good. Comfy bed and furniture are comfortable too.

It was a very relaxing stay. Had good time with the family. Hotel staff provided amazing hospitality and were polite. Food was outstanding. Overall recommended for relaxing.

We visited this place with kids and elders. When we tried to make a reservation for a one day package, they asked us to come directly to the resort. When we reached there, they said as they are already planned for party service for 2 large groups, they are not ready to accept a small group. After sometime they said ok and asked us to use the swimming pool till lunch is ready. When we asked for a welcome drink, they said it would be ready in 5 minutes, but we didn't get it. They switched on artificial falls for the last 10 mins. While paying we asked for vegetarian but they said they will provide only non-veg food ie chicken biryani, chicken 65, rice and rasam for lunch. But during lunch time they provided mutton biryani and fish fry. We had a person who is allergic to fish, so we asked for some other options. They provided some veg alternatives after hesitation. In total, the food was good. Then we spent some time in their lawn and small play area for kids. The resort was well maintained. Pool was not maintained, so no dress code

This is an excellent resort with neat & well maintained rooms. I booked a heritage villa for one night stay. Very good ambience and good hospitality. My kids enjoyed the mini waterfall and pool. Lunch on the first day was average. Breakfast and tea on the next day were really good. One drawback is that you won't get any mobile coverage but they have very good wi-fi connectivity across the resort.