Ayz Juan de Mena - Auto Check-in Property

Il miglior consiglio che posso dare è di non prenotare in questo hotel, non importa quanto sia economico e ben posizionato. Tanto meno che lo prenoti tramite il servizio Trip.com, perché il sito non ti invia tutte le informazioni necessarie e quindi avrai problemi a fare il check-in: ho passato un'ora e mezza a cercare di contattare qualcuno per darmi il mio LOCATOR, necessario per effettuare il check-in; Sono stato fortunato e mi sono imbattuto in un lavoratore locale che me l'ha detto, ma in caso contrario sarei stato lì tutto il pomeriggio senza che nessuno rispondesse a email o chiamate. Per quanto riguarda la stanza, lascia molto a desiderare: un fortissimo odore di muffa che rimane anche sui vestiti, pareti sporche, mobili rovinati, macchie sulle lenzuola... Si sente molto anche dagli altri ospiti. Sono molto scontento del servizio e delle strutture di questo hotel e non tornerei. Vale la pena spendere 10 o 20 euro in più a notte.

The price was good and location. Room wasn’t bad except the fact the water would clog up in the bathroom was a horrible experience. There was water alllll over the floor. Had to use the towels to dry. I ended up not showering rest of my visit also my friend who came with me would have to minimize her shower time to like 2-3 mins and still would have water seeping out of the shower. Also they are very strict with guests. It was just me and my friend but then wanted to add another friend to a two bedroom room and said that wasn’t allowed. Besides that everything was good. It was very cold though as well no heater

the room was clean and tidy. the mattress was a bit old and not in the best condition, but it was enough to sleep! the room doesn't have blankets and it could be a problem if you are very cold! overall it is a good value for money because of its location - 20-25 minutes walk to the main places in Madrid