Recensioni su NH Collection Suecia

Risposta dalla struttura: Dear Alex G,We would like to express our sincere thanks for your very positive review of your recent stay at our hotel. We are glad to know that you enjoyed your time with us and were able to experience the strategic location of our hotel in Madrid.We strive to provide our guests with an exceptional and comfortable experience, and your kind words are a great motivation for our entire team. We look forward to having the pleasure of welcoming you back in the future and continuing to exceed your expectations.Warm regards,Verónica MorenoGuest Relations Department

Risposta dalla struttura: Gentile ospite, è un piacere per noi sapere che ha apprezzato così tanto il suo soggiorno presso l'Nh Collection Suecia. Mi soddisfa leggere che la sua impressione generale dell'hotel è così buona e che ha trovato le nostre camere e strutture così perfette. Spero che troverà l'occasione di tornare nel nostro hotel in un futuro soggiorno a Madrid. Cordiali saluti, Rocío Sánchez Carmona Guest Relations Manager

Risposta dalla struttura: Dear guest, We regret to hear that your experience did not meet your expectations and deeply apologize for any inconvenience you may have encountered.We always strive to offer the best possible experience for our guests, and your comments are important to help us improve. We will review the services provided to ensure we’re meeting the needs and expectations of all our guests.We hope to have the opportunity to welcome you back in the future and provide you with a more memorable experience.Best regards,

Risposta dalla struttura: Dear guest,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards, Diego EstebanGuest Relations Department

Risposta dalla struttura: Dear Mr. Tan, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon, Rocío Sánchez CarmonaGuest Relations Manager

Risposta dalla struttura: Dear guest,I would like to thank you for the time spent in giving us your feedback about your recent stay with us.All the team at NH Collection Suecia works very hard and with lot of passion to achieve our Guests satisfaction and we feel really upset when we do not succeed. Please, do not doubt that we will keep improving to make our guests stay perfect one day.Best Regards,Rocío Sánchez CarmonaGuest Relations Manager

Risposta dalla struttura: Estimado cliente,Queremos expresar nuestro más sincero agradecimiento por su comentario tan positivo sobre su reciente estancia en nuestro hotel. Nos alegra saber que disfrutó de su tiempo con nosotros y que especialmente apreció nuestro delicioso desayuno.Nos esforzamos por brindar a nuestros huéspedes una experiencia excepcional y cómoda, y su elogio hacia nuestro desayuno significa mucho para nosotros. Trabajamos arduamente para ofrecer una variedad de opciones frescas y deliciosas para satisfacer los gustos de todos nuestros huéspedes.Sus amables palabras son una gran motivación para todo nuestro equipo y nos animan a seguir mejorando cada día. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro y continuar superando sus expectativas.No dude en ponerse en contacto con nosotros si necesita alguna otra cosa.Saludos cordiales, Verónica MorenoGuest Relations Department

Risposta dalla struttura: Dear guest,Thank you so much for your wonderful review! We're thrilled to hear that your stay exceeded your expectations. It’s great to know that Echo, our receptionist who speaks Chinese, was able to provide you with helpful recommendations for exploring Madrid. We're also pleased that you enjoyed the newly updated room facilities, the beautiful historic style of the hotel, and our central location near key attractions like the Prado Museum and Retiro Park. We truly appreciate your kind words and hope to have the pleasure of welcoming you back on your next visit to Madrid!Kind regards,

Risposta dalla struttura: Dear Seven Ocean,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your room, as well as our breakfast. It’s also great to know that you found our location so convenient, being close to key attractions like the Prado Museum and Puerta del Sol.We especially appreciate your kind words about Echo and we’ll make sure to pass on your compliments to the team. It’s always a pleasure to hear that our service made your stay even more enjoyable.Thank you for recommending us, and we look forward to welcoming you back in the future!Best regards,

Risposta dalla struttura: Dear guest,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards, Diego EstebanGuest Relations Department

Risposta dalla struttura: 我們很高興聽到您在我們這裏過得愉快。 您的舒適和便利是我們的首要任務，我們很高興得知我們的位置、隔音客房和美味的早餐符合您的期望。 我們希望將來能再次歡迎您。ROCIO SANCHEZ CARMONANH Collection Suecia

Risposta dalla struttura: Dear Xiawadezhexiubu,Thank you for sharing your feedback regarding your recent stay at our hotel. We regret to hear that your experience did not meet your expectations and deeply apologize for any inconvenience you may have encountered.Your feedback is incredibly valuable to us as it provides us with the opportunity to identify areas for improvement. We are committed to taking the necessary steps to ensure that similar situations do not occur in the future. We sincerely hope to have the opportunity to welcome you back and demonstrate the exceptional level of service we can provide.Warm regards, Diego EstebanGuest Relations Department

Risposta dalla struttura: Dear Meiduocao,I sincerely appreciate your kind words about your recent stay. We are delighted to know that we contributed to making your experience memorable.We strive to provide exceptional service to every guest, and your praise is a great encouragement to us. I also want to pass on your appreciation to Echo, who strives to ensure that every guest feels welcome and cared for during their stay.We look forward to welcoming you back in the future and continuing to exceed your expectations.Kind regards, Diego EstebanGuest Relations Department

Risposta dalla struttura: Dear Mr. Feifei,Thank you for sharing your feedback regarding your recent stay at our hotel. We regret to hear that your experience did not meet your expectations and deeply apologize for any inconvenience you have encountered.Your feedback is incredibly valuable to us as it provides us with the opportunity to identify areas for improvement. We are committed to taking the necessary steps to ensure that similar situations do not occur in the future. Likewise, I invite you to contact us directly if you want to share more information regarding the event.We sincerely hope to have the opportunity to welcome you back and demonstrate the exceptional level of service we can provide.Warm regards, Verónica Moreno Guest Relations Department