Recensioni su Best Western Plus Hotel DEurope et DAngleterre
Best Western Plus Hotel DEurope et DAngleterre
92-109 Quai Jean Jaurès, Macon, 71000, FranceDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
8.2/10
Molto buono
78 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione8.1
Strutture e servizi8.2
Servizio8.1
Pulizia8.2
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Tutte le recensioni(78)
Recensioni positive(37)
Recensioni con foto/video(4)
Recensioni negative(5)
Utente ospite
1 King Bed, Non-Smoking, Superior Room, Courtyard View, Twin On Request
Soggiorno: mar 2025
Coppia
1 recensione
4.5/10
Pubblicata: 27 apr 2025
Heel slechte ervaring in het hotel. Parking was volzet en we moesten de auto op straat parkeren met een parkeerticket. Volgende ochtend was de auto weggetakeld omdat er de zaterdag niet geparkeerd mocht worden. Politie vroeg ons of ze in het hotel ons niet verwittigd hadden. Niet dus. Naam van het hotel was bij de polotie niet onbekend. Blijkbaar hebben nog meerdere gasten van het hotel dit meegemaakt. Politie zei dat ze dit niet begrepen want blijkbaar was er in de dichte nabijheid een GRATIS parrking. Werd ons ook niet verteld. Politie wist ons ook te vertellen dat wanneer ze langs gaan naar de hotels om dit te melden ze als antwoord krijgen dat het hun verantwoordelijkheid isxwaar de gasten hun auto parkeren. Correcte info van het hotel uit zou een must moeten sijn
Traduci
Risposta dalla struttura: Dear, We are sorry to read that our establishment is rated following your parking experience.As indicated on the website and on your confirmation, our private car park is on reservation and subject to our availabilities.We have daily customers who park in the outdoor spaces, all free of charge during the night. We have along the hotel et in front enough parking spaces.You mention parking prohibited on Saturdays, and the only place where parking is prohibited on Saturdays in Macon is the market square, a 15-minute walk away.This prohibition is mentioned by a very large yellow sign, and in several languages, we are very sorry but cannot ensure this responsibility.Also it's strange because our customers don't park in this parking lot, there are so many spaces much closer.I stay at your entire disposal for any other exchangeKindest regardsCalliopé Bouvard
Hotel in centro città, molto comodo per la visita al centro storico. Hotel pulito, dotato di buoni servizi: ascensore, frigobar, wifi, deposito bagagli e garage. Colazione buona e personale molto gentile. Un grande grazie a Martina per la gentilezza e la disponibilità.
Risposta dalla struttura: Signora, Ti ringraziamo per questo fantastico feedback ! Speriamo di darvi il benvenuto di nuovo Molto cordialmente
818riccardol
Soggiorno: apr 2024
Affari
10/10
Eccezionale
Pubblicata: 19 mag 2024
Struttura d'epoca totalmente ristrutturata, comoda ed accogliente. Personale gentile e professionale, colazione molto buona ed abbondante
Risposta dalla struttura: Signore,Signora, Grazie mille per il vostro commento Siamo lieti che ti sia piaciuto l'hotel e la colazione! Speriamo di vedervi presto
Utente ospite
Soggiorno: giu 2025
Altro
10/10
Eccezionale
Pubblicata: 22 lug 2025
This is an absolutely wonderful hotel! The staff are helpful and nice. The breakfast is AMAZING. Try the local yoghurts and fruit compotes. They offer parking, but make sure to book ahead and be prepared to squeeze into small spaces.
Traduci
Maurice95
Soggiorno: lug 2024
Coppia
10/10
Eccezionale
Pubblicata: 22 ago 2024
This is one of many Grand Old Hotels that Best Western has refurbed in Europe. This was an unplanned stop with no advance reservation. We arrived late in the day, tired, grumpy, and were treated very kindly. Desk staff had good English. The desk gave us our Best Western discount! Breakfast was an additional E13 each and secure parking was E18. Many hotels in Europe charge for parking. The room was big, nice, clean and well equipped. There were no wash cloths but the best towels of the trip. There was AC with its own thermostat, a safe, kleenex and mini bar. There was a lift and then a bit of a walk to our room. Hotel has access from underground parking area. This is a typical BW rehab of an older property that preserves as much original charm as possible while providing modern conveniences. Breakfast was the typical lay out of hot and cold, the only disappointment sub par coffee. Don't let the exterior appearance fool you, this is a very nice hotel. Parking was very secure. Don't be intimated by the photo or the ramp. This arrangement is typical in France and easily done with a little practice. Perhaps we're too picky but we had a hard time finding dinner. Maybe we should have wandered further from the hotel. Our Domino pizza was disappointing because it tasted too much like USA pizza and not like European pizza. We would gladly stay here again.
Traduci
Risposta dalla struttura: Dear, We thank you so much for taking the time to leave your review. Thedetails you mention reflect our hotel very well and we are delighted to read that you were seduced by the atmosphere of this old building! Just to clarify... our buffet breakfast is offered at 19€ and parking is 20€ in our private courtyard. Hoping to see you again soon Kindest regards
Elaine L
Soggiorno: mar 2024
Coppia
10/10
Eccezionale
Pubblicata: 14 apr 2024
What a beautiful hotel. The staff are so friendly and helpful. Location is perfect overlooking the river Saône and a few steps away from the town centre, its shops, bars and restaurants. The art deco style interior oozes luxury, well chosen pieces of furniture and period mirrors adorning the walls. Breakfast is so worth having, home made yoghurts, compotes and jams, a selection of local honies, freshly squeezed orange juice and an array of breads, viennoiseries and cakes. Not to mention the hot options. Altogether a fabulous hotel.
Traduci
Risposta dalla struttura: Madam, What a wonderful feedback! Thank you so much for taking the time to leave it. The whole team is really pleased to know that you enjoyed your stay with us. We hope to have the pleasure to welcome you again soon
Utente ospite
Soggiorno: feb 2024
Viaggio in solitaria
10/10
Eccezionale
Pubblicata: 1 mar 2024
I had a lovely one night stay. The lady at reception when I arrived at 5.30pm on Wednesday 27/9/23 was lovely, really helpful and explained things really well, her English was also good which helped as my French is minimal. The room was great, overlooked the river, beautifully clean and well equipped. Perhaps could do with a small chair to sit at the dressing table (the comfy chair was too low and to work whilst sitting on the bed not ideal). The only other thing would be that the toilet is situated so close to the wall there was little room to manoeuvre but I managed. The shower was great. Breakfast was very nice. I paid for a secure parking bay plus I was traveling with a small dog both of which was at an extra cost but it was reassuring to have this sorted in advance. I would definitely stay here again. Thank you.
Traduci
6/16
Risposta dalla struttura: Dear, We thank you for taking the time to leave this feedback after you stay. We are so pleased to read that your stay with us met your expectations. Hoping to welcome you on your next trip in Burgundy Kindest regards
Utente ospite
Soggiorno: ago 2024
Altro
10/10
Eccezionale
Pubblicata: 13 set 2024
The outside of the building doesn't reflect the inside, which is really lovely. Private parking at the hotel is 20 euros a night, however there is plenty of parking opposite, which is free. We were greeted warmly and our room overlooking the river was beautifully decorated and very clean. We didn't opt for breakfast at 19 euros per person as I had taken plenty of tea and coffee and we chose to eat later. Easy walking into Macon and there is a little tourist train, which lasts 45 minutes and there are conversations for disabled. On the second evening we ate at Pizzacine a short walk from the hotel and the food was excellent, freshly prepared and one of the best crème brulé we have ever tasted.
Traduci
Nicola S
Soggiorno: lug 2024
Coppia
10/10
Eccezionale
Pubblicata: 31 ago 2024
This is a lovely hotel. The staff are very warm and helpful. The decor is beautiful. We stayed for one night and found everything to our liking and we would stay again. There is no restaurant in the hotel but there is plenty of restaurants a few hundred metres away. They do have a small bar so you can have a drink.
Traduci
Risposta dalla struttura: Dear, We thank you for taking the time to write this superb feedback. The whole team hope to welcome you again in Mâcon Kindest regards
Utente ospite
Soggiorno: lug 2024
Altro
10/10
Eccezionale
Pubblicata: 9 ago 2024
While passing through Macon we had the great pleasure to stay at this beautiful boutique style hotel. We were greeted by two fabulous ladies, one the owner and other the receptionist who made us feel so welcome I almost felt I knew them ! You don’t always get this level of hospitality so I can only say to anyone passing through or staying in Macon to visit this wonderful little hotel. Thank you again for your wonderful welcome and making our stay in Macon extra special. Oh and breakfast is delicious 🤤 Trasa and Robert (Ireland)
Traduci
Utente ospite
Soggiorno: lug 2024
Altro
10/10
Eccezionale
Pubblicata: 4 ago 2024
This is a charming old hotel, and has been very well modernised. Parking in the courtyard is very useful. The breakfast was excellent. The air conditioning is good, which matters in summer. Would definitely recommend it to anyone driving south through Burgundy.
Traduci
Utente ospite
Soggiorno: giu 2024
Altro
8.0/10
Molto buono
Pubblicata: 31 lug 2024
This is a cute, old-style hotel like they don't make them anymore. It's a hotel created many decades ago when travelling was style glamour. Little nooks and crannies everywhere, friendly staff and a pretty good breakfast. The rooms are a tad small, or rather the bathroom/toilet are small. In fact, the toilet in the deluxe room was set against the wall, so if you're wide, it's a problem sitting. The room could do with a refresh, like a few power points close to the bed for charging your phone, ipads, etc. Slightly brighter colors would make it a bit more liveable, especially the carpet. Although we were on the street side (river view), the room is very well isolated, and we did not hear any noise. Airco works great. Inside parking is good, despite a bit cramped and there are EV chargers.
Traduci
Missjetlagged
Soggiorno: giu 2024
Coppia
4.0/10
Pubblicata: 12 lug 2024
This hotel has seen its better days. Last time we stayed at a far better Macon-hotel for the same price. This looked good in the pictures and reviews had us fooled. This is ok if you-like us-only need to sleep before going somewhere else. The location is by the river but road is heavily trafficked so you can’t have windows open. Too bad because room smells of old smoke and perfume.
Traduci
Risposta dalla struttura: Madam, We thank you for your comment. Unfortunately we cant find your reservation with your profile. Also, reception has not received any feedback regarding the odors you mention. Could you be so kind to contact us in order to identify the room you stayed in? We are sorry not to have been able to meet your expectations and hope to hear from you soon Kindest regards
Peter G
Soggiorno: apr 2024
Altro
4.0/10
Pubblicata: 18 mag 2024
Dis not allow guests to change the temperature in the room which was set uncountably warm. Led to a terrible nights sleep.
Traduci
Risposta dalla struttura: Dear, We thank your for this feedback. You slept during a night where we have 12 degrees outside. It is true that with these temperatures the air conditioning does not work, but rather the heating. I'm sorry to read that you didn't enjoy your night. The interior temperature did not exceed 20 degrees, even the air conditioning could not have gone below. Kindest regards