Hotel in zona Natuurgebied Borgharen (Maasvallei), Maastricht

This is the first time we have stayed in a property in this price range that was badly antiquated, poorly run, and lacked any modern management that we wanted to escape almost directly after checking in. We should have been more conscious honestly after reading the TA reviews as the management apparently only responds to positive reviews but never to negative ones....a clear sign there is a lack of any accountability or leadership in a property honestly. Beyond the poor communications in advance of our stay we have to say that the rooms have not been refurbished since the 1970s at best and were stuffy, dark, and kind of sad honestly to the point where we worried about sticking to something. While some of the junior staff were friendly enough, the communication with management was poor and when we asked how we could best accomodate the needs of our children, we were simply told that one could sleep in our bed and they could set up a crib for the other child....at a rental cost of 15 euro a day!!!!! In my decades of traveling I have not ever found a single 4 star property that charged a daily rate on using a baby crib in a room and in general this left us the rather pressing feeling that families are not welcome here! Otherwise, if you are taking a train to Maastricht it is an ideal location as the hotel is located almost directly next to the train station and the noise is not so bad at night. In general though, this property felt like an obsolete dinosaur with no central leadership or accountability to its guests. The sad fact though is that with one of the Netherland's best hospitality schools based within the city limits, this poor service could easily be remedied we argued with some fresh blood and investment, but instead it looks like the owners just want to rest on the Amrath's accolades (and its presumed '4 stars') from yesteryear. A true pity and waste of money these days especially in such a hospitable city as Maasstricht where the Crowne Plaza nearby is clean, well run, and equally convenient.

Prenotazione temporanea.Circa 200 metri a piedi sono all'hotel, molto conveniente.Arrivo alle 12.00 di sera, c'è una stanza senza sole, perché lo sapevo in anticipo, quindi non importa, e andrò presto il giorno dopo.Il design dell'hotel ha ancora avuto il cuore.

L’hotel si trova difronte la stazione centrale di Maastricht. Accoglienza perfetta , ragazza in reception operativa e simpatica. L’hotel ha un’infinità di stanze e corridoi con un design particolare , molto simpatico e da scoprire . La mia stanza non era molto grande ma il bagno si . Particolarità ? Porta del bagno in vetro trasparente ma con una tenda da chiudere per la privacy. Peccato per l’assenza di finestre nella camera, era presente solo nel bagno . Pulizia perfetta! Ottima scelta sopratutto se si è di passaggio anche per una sola notte .

I stayed here for four days for a business trip. The front desk staff were very helpful with questions about dining, parking and other services of the hotel. There are two parking garages that the hotel uses, one that has metal doors on either side, so if you have a large vehicle, you may want to use the other entrance around the corner which had a little more space on the sides. The room rate included breakfast as well as overnight parking.. The room (#636) faces the plaza next to the entrance of the parking garage. The rooms across the hall face the river. The room has two beds with a desk that hold the TV which can swivel to either the beds or the desk area. The bathroom has a nice walk-in shower with a glass partition. The space works for one person. There was two bottles of water that were left in the room each day. The hotel is centrally located with lots of café and restaurants on the same side as well as short walk to shops/restaurants across the river. I can see why many of the people from our company stay here.

Mi è piaciuto. La prima cosa che mi ha colpito, entrando, è stata il profumo degli ambienti comuni e l’acqua fruttata offerta agli ospiti in arrivo. L’hotel si trova in buona posizione, non centrale ma a pochi minuti dal centro, ben collegato con diversi autobus molto frequenti e con la stazione a pochi metri collegata con la stazione centrale. La camera era ampia, pulita e silenziosa. Il personale gentile, disponibile e sorridente. Ho noleggiato una bici al costo di 15€ al giorno, non molto economica (il noleggio del servizio pubblico costa 9€ al giorno), ma comunque comodo perché la bici è sempre disponibile all’entrata dell’hotel. È ubicato accanto al MECC il centro congressi della città e nel campus dell’Università di Maastricht; nelle vicinanze c’è anche l’ospedale universitario. Insomma una buona scelta per chi come me non voleva soggiornare nel centro della città ma dalle parti del campus.

Tutto nuovo e pulito. Belle camere moderne. Molto amichevole e cura del personale alla reception, ****** e zona ristorante. Una buona colazione (uova scrambled e bacon cucinato per ordinare). Tutto in un buon posto per passare la notte. Se in questo campo ci ritroveremmo certamente.

I was extremely satisfied by my stay at Thermae 2000. Located on a mountain in Valkenburg, the panoramic views and the natural beauty of the surroundings give a great sense of serenity. The hotel is very comfortable. Each room, fully equipped and well maintained, has a little terrasse with a peaceful view on the forest. Built as a pyramid, it is the only hotel I know that has a little funicular instead of a lift to go from one floor to another. The staff in general, and especially in the hotel and the various restaurants, are always smiling, polite and seem to care and be happy to work in this place. They will make you feel welcome and comfortable, and attend to your every request with a smile. The spa facilities are very extensive, super clean and well maintained, and you can choose from a variety of options to suit your mood and needs. There are pools inside and outside and a very large choice of saunas, steam baths and water treatments as well as lots of space outside to relax and cool down. Throughout the day, free group activities are proposed. The spa treatments are very professional and enjoyable. The therapists are skilled and pleasant. All the rooms are clean, well maintained and provide the perfect atmosphere to relax and feel pampered. I tried the gastronomic restaurant for dinner (« Pure”) and it was perfect. The Indian lady Executive Chef has a very inventive, superbly presented, sophisticated and tasty cuisine. It is a bit expensive but worth every penny. The dishes are creative, fresh and flavourful, and the service is impeccable and reasonably quick – although the restaurant was full on that night. (It is advisable to book in advance) Overall experience: Perfect for a special occasion. I believe, it is one of the best spa resorts in the Netherlands and among the best in Europe. I personally truly unwinded and enjoyed every minute of my stay.

Hôtel très bien situé et très joli. Le cadre est vraiment top ! Le personnel est au petit soin, très souriant et à l'écoute. Nous avions réservé une chambre supérieure vue jardin, spacieuse et bien agencée. Nous n'entendions pas les autres clients donc bien insonorisées. Le matelas était un peu mou mais confortable quand même. Pas assez de pression au niveau de la douche. Le petit déjeuner servi est copieux avec beaucoup de choix salés et sucrés (petit bémol pas de chocolat chaud). Le coin bar est assez sympa avec une ambiance chaleureuse. Nous avions réservé 1h au spa (piscine, sauna, hammam). L'eau de la piscine était un peu fraîche et le hammam ne fonctionnait pas. Il manque un jacuzzi pour compléter le tout. Peignoirs et chaussons fournis.

Bij aankomst werden wij heel hartelijk en met de glimlach ontvangen door een heel vriendelijke vrouw. Ze gaf ons uitleg en bracht ons naar onze kamer. De kamer was netjes, ruim, gezellig aangekleed en er was veel lichtinval, waar wij echt van genoten. De indeling van de meubels vonden wij ook superleuk! Het was een super rustgevende kamer met een heel ruimtelijk gevoel. In hotelkamers voelen wij ons soms opgesloten, maar dat was hier absoluut niet het geval! Er was heel veel opbergruimte in ruime kasten, superhandig! De badkamer was volledig in orde met een mooie ruime inloopdouche. Alles werkte perfect! We vonden het wel super jammer dat het zwembad enkel tussen 17u en 19u gratis te gebruiken was. De spa bijboeken was niet meer mogelijk omdat het vol geboekt was. Wij hadden ENORM uitgekeken naar een gezellige relaxerende “avondzwembeurt”. Bij het boeken via deze app van Trip hadden wij nergens gezien dat het zwembad niet continu vrij te gebruiken was. Ook is het voor ons te duur om dat er nog bij te boeken helaas. Het ontbijt was voor ons wat minder. Er waren een aantal dingen die we niet zo aangenaam vonden, vb niet alle vaat was proper, 1 van de potjes van het dessertenbuffet was blijkbaar gebroken, enkele mini eclairs in de frigo waren “geschonden” en dat zag er niet zo smakelijk uit, de granola-torens waren nogal leeg… De zaal waarin het ontbijt plaats vond, vonden wij wel super!! Het is een beleving op zich! Wij waanden ons in een heel andere wereld. Dat geldt ook voor het hele gebouw, de gangen, de tuin,… De tuin is sprookjesachtig. Als wij niet zo snel weg moesten, hadden wij daar graag wat tijd doorgebracht. Een superleuk ingerichte woning en tuin, super rustgevend, de gangen zijn ook heel mooi ingericht, het verzet echt je gedachten op een positieve manier en wij wilden hier super graag nog langer blijven!! Als wij een groter budget hadden, dan kwamen we hier voor langere periode en boekten we de spa erbij, want voor rust hebben deze eigenaars zeker gezorgd!! Wij hebben echt genoten van ons verblijf hier en raden het aan!