Maison Haas Hustinx & Spa

嘩呢間酒店好靚呀就在市中心 有spa 好靚 會再次入住 我訂咗大房 有一個廳兩間房 個廳望住摩天輪好靚 非常滿意哦

Very unfortunate experience at Maison Haas, the standard room was just aceptable but the service from the reception staff was rude and not polite at all. Particularly the person in charge, Danielle, was not friendly and very unhelpful, she was only interested in booking an extra service. When we asked if it was possible to visit the PSA she said "not possible" and did not offer any alternative. The room was ready when we arrived but due to the "rules" we could not get in (it was 1:45 pm and the rules indicated as of 3 pm), we had to get changed in a tiny toilet with no option to access to the SPA changing rooms or another ready room. When we asked about directions and Maastricht highlights, she referred us to a website, w/o even looking at us in the eye. Her colleague, Rertu, was polite and helpful but all in all we had a dreadful experience, no customer friendly. After check out we left the luggage at reception, they do not even have a locked room for that .... we were directed "to take the luggage ourselves and put it in the dining room area" as the reception closed at 6 pm. Location was good but I do not recommend this hotel unless you want to be treated badly.

This really is a fantastic Hotel! Rooms are modern and tasteful, generous in size and well furnished. The overall Hotel is a blend of modern and original features. Breakfast was great, lots of choice and good service. Location is perfect, central with a car park over the road. I stay in hotels a lot on business and would come back here for sure!

The most beautiful place to stay in Maastricht! I went for a conference. It was in the centre of the city, very local, nice rooms and friendly staff! The spa was wonderful, too! I would get back to the hotel when in Maastricht. Highly recommended.

We stayed two nights in the superior suite. "Suite" it is, "superior" maybe not. The room is spacious but a bit dark and the fancy sofas are stained. The main issue was the noise. The room is located on ground floor next to the entrance door (heavy and loud), so expect to hear everyone getting in and out the hotel or the spa. The hotel restaurant (also on ground floor) was hosting events in the evening, so there was a lot of traffic and people chatting outside the room on both nights. The restrooms seem to be badly marked, so the restaurant guests were trying to enter our room thinking it could be the toilet. The room has two doors, each guest trying to open both this became rapidly annoying. One guest even made it inside as we had forgotten to lock the door, we had to throw her out "politely". We also faced issues with the sink which were only resolved after 48h at check-out, so we had to brush teeth or wash hands in the shower for the whole stay. Overall nothing dramatic, but not quite what one would expect from a luxurious spa hotel and a room of that price. As a compensation the hotel offered us the... parking (cheapest item on the bill, less than 5% of the stay). We have seen hotels being more generous in their refund for less disturbance than that. In summary: not "bad", but certainly overpriced.

Reception was friendly and helpful, not present after 18:00 though. Room we had was spacious and warm. Very good shower, separate toilet. Work desk was very small, while there was enough space for a bigger desk. Also no rack to unpack your suitcase, you have to use the bed. Also for that there is enough empty space to put something. We took breakfast in the vicinity, as usual there are lots of choices of specialised breakfast places (cheaper and more charming than a hotel breakfast). Location is everything, and this hotel is perfectly located, you can reach everything easily on foot. Prices can be high during the weekend and events. Parking space opposite to the hotel (35 euro per day), hotel offers parking but although reserved it was full when we arrived. Overall very nice, rather expensive, boutique hotel.

As in many European cities this hotel is the result of a conversion of old buildings with some additions. This makes the whole atmosphere very cozy and charming and in touch with what you would expect when visiting Maastricht. The location is perfect facing de Virjthof square, with a municipal parking garage just crossing the street and in the middle of everything worth visiting in the city. Lot of restaurants just around the corners. We had a superior suite, generous in size, with a bathroom with an unusual layout due to the bedroom being in what I guess was a former dining room. The shower cabin was very nice and everything worked well. AC with 2 equipments in bedroom and living room worked well as did internet. Breakfast was exceptionally good. Served not in a buffet style because the hotel is very small, but with high quality ingredientes and everything you might desire. The guy running the breakfast was very kind and efficient. Check out was done quickly and with no problems. Check in could have been more explicit regarding information about certain limitations of the hotel having nobody in reception after 18:00. Concierge service is non existent. The Spa is in the modern add on building. Tasteful, modern, with a plunge pool and saunas, it makes a good impression. At night the breakfast room is used as a restaurant with a charming patio. Conclusion : a charming European boutique hotel with modern amenities, modern decor, housed in old preserved buildings, with a nice spa, limited reception service and very good breakfast.

Stunning hotel! We sadly stayed just one night at this beautiful hotel. The rooms are so pretty, we had one that looked out on to the square. It had a large bathroom with a lovely bath (with complimentary bath salts). The room was spacious and well designed. We also made use of the spa facilities including an amazing massage from Diana - the best I’ve every had! It felt holistic (included some breathing exercises). Could not recommend this hotel enough: perfect location, lovely staff and a breakfast for champions!

We stayed at Maison Haas Hustinx on a recent trip to Maastricht. It was our first visit to the Netherlands; we were there in October. The hotel is off the beaten path, yet right in the middle of the church square; pedestrian traffic only, so the area was very quiet. Laila, the woman we checked in with, was so great. She helped us find the hotel while driving, and helped me get my luggage into the elevator once checked in. But the most amazing thing was that she upgraded our room to a private apartment on the second floor that was easily 1500 square feet in size. This will certainly be the greatest upgrade of our life. The apartment was two bedroom with three separate bathrooms- one with a luxury bathtub, one with shower and one with toilet. It had a kitchen/dining room, a small private courtyard and an enormous living room/lounge with fireplace and Eames chair! The view from the living room/lounge looked out over the courtyard and church. I realize this upgrade was not the norm, but the fact that she did this, simply because it was available on the night we stayed was so kind and unexpected. The hotel is definitely worth a stay, because it is lovely.