InterContinental Hotels Maldives Maamunagau Resort

L'hotel è situato sull'incantevole isola delle Maldive.Il personale di servizio è molto cordiale e attento.Viviamo in una casa sull'acqua.Puoi guardare il mare blu mentre sei sdraiato sul letto e sentirti molto bene.

While I ultimately have rated the Intercontinental Maldives 4 stars, it truly was a wonderful hotel and a true trip to paradise (so really more like 4.7/5). My rating stems mainly from small things, and mostly from pre-arrival and not the resort itself. This is a long review- I apologize in advance! But there don’t seem to be too many detailed reviews here so I wanted to give some extra details. This was to be our official honeymoon, but also our first wedding anniversary as we delayed our honeymoon due to my husband's work schedule. We both work onboard a luxury cruise line, so our schedules are tricky and standards high. The stay was booked on a mix of points, cash, and Ambassador weekend certificate. The hotel was very helpful at combining the bookings easily and quickly. We did have an issue between IHG and the hotel in regards to an add-on package I had been told was for us both, only to later be informed it was not. In the end it was resolved satisfactorily, but only after I reached out to management directly. I won't go into details as it did not negatively affect our stay, but will caution that my best advice is to try and work directly with the hotel on arrival for any concerns, as the staff at the hotel are fantastic and much more service oriented then the reservations agents via email. I had a few other concerns, and they were always met with "no" versus supplying an alternative. For example, as Diamond Ambassador, I was offered an upgrade to the lagoon villa. We preferred to stay overwater on the sunrise side (meaning no upgrade necessary) and the email agent said that if we didn't want this upgrade there was nothing else. I found it strange there was no offer of a monetary upgrade if we preferred. On a related note, the other reason for the slightly lower rating was the general lack of disregard for loyalty status. Did this impact our vacation? I don't think so. But at the end of the day, the hotel is an Intercontinental regardless of its location, and I felt that it didn't honor loyalty over spend. My husband and I do not truly care about these things as we would stay here with or without status (I only mention it for other members), and I would say that if you do not have any status with IHG there are many benefits to choosing this hotel over other well-known brands-- the included breakfast and club benefits for everyone is an AMAZING value! We were greeted by the resort manager upon arrival (I did understand this was due to our status). There was a great setup in our room on arrival- balloons, messages on the bed, canapes and a cake for our anniversary. There was also a welcome bottle of bubbly (though not Moet as other rooms received). Again, nothing to negatively affect our stay. One thing of note, we were not allowed to choose a welcome amenity as Diamond. For those unaware, as Diamond you can choose welcome points, drink, or breakfast for your stay. This is standard at any IHG hotel. As breakfast is already included, I had

We’ve been coming to the Maldives for the last 20 years and have been to a lot of top class resorts. The Intercontinental is right up there with best. Three things are the most important to us… First is the location and prettiness of the island. From the gardeners and maintenance who work behind the scenes (and who always smile and greet you) to make this island so beautiful and pristine. Second is the food…at the Intercontinental it is exquisite with lots of variations from Asian, Maldivian, Mediterranean and much more. The chefs and their teams are very capable offering lots of variety and are happy to tone down spicy dishes on request. The breakfast choice is outstanding. Last but by no means least are the wonderful staff. Reinhold - your team are a credit to you. Offering friendly greetings and smiles. Having banter and I like to think we have made some new friends. Nothing is too much trouble. They are happy if you are happy. I would like to thank cheeky Atiq, Alok, the gorgeous Sweety (I have my eyes peeled!) Snethit, your knowledge and passion for wine is outstanding, Arul who also made our year seeing the newly hatched baby turtles, Hamman, Cindy, Nicky for your magic hands in the spa, Jocelyn, Hammu, Minsoe and all of you who made our stay so fantastic. Sorry if I missed anyone. Dwi our curator expertly and efficiently booked our restaurants and spas, she’s always there for us and nothing was ever too much trouble. Thanks also to the housekeeping staff who serviced our room very well and we always came back to our room all refreshed like magic. Our beds were the comfiest ever. Almost missed breakfast most mornings as didn’t want to leave it! Thank you all we can’t wait to come back