Hotel di lusso a Petaling

"I booked 3 room x 2 nights for my brother’s birthday celebration and we had really enjoyed our stay at the hotel. Service is top notch! Moses have helped us with the luggage when we were arrived. Thiban at the receptionist desk who served us was friendly and tried his best to accommodate our request. The check in process was smooth and quick. We also received a delicious birthday cake which brightened up our stay. Kids were excited to play at the kids club and swimming pool. For adults, there’s gym and sauna facilities. Hotel is connected to shopping mall which is great for shopping and eateries. The room is spacious comes with big TV with screen sharing and a magnetic wireless charger, a big plus for those who want to watch the show on their own choice and people like me who forgot to bring phone charger. Breakfast has abundant food and variety of choices. Nasi lemak is the best. Just the hotel didn’t provide free parking, you need to pay MYR15 per day. Other than that we were satisfied with our stay. We would definitely come back again for staycation."

"Hotel 5 stelle con buon servizio. Per la prima volta sono a Doubletree da Hilton. In generale il servizio dell'hotel è buono dalla ricezione alla custodia. Quando ho controllato la stanza, il divano era scomparso dalla mia stanza, e anche la finestra del bagno era sbagliata, ma le questioni sono state risolte immediatamente dopo la mia richiesta. Il cibo dell'hotel è delizioso anche. L'unica cosa è che la posizione è lontana, lontana dal centro della città, non molto opzione di shopping, ma è vicino al luogo dove devo andare fino al giorno dopo."

"Recentemente sono rimasto all'hotel M per un weekend e sono stato profondamente impressionato dall'inizio alla fine. Il processo di check-in è stato rapido e il personale del front desk è stato incredibilmente caldo e accogliente.La nostra stanza è stata pulita, moderna e sorprendentemente spaziosa. Il letto era incredibilmente comodo, assicurando un grande sonno notturno, e le tende di blackout erano una benedizione. Il bagno era ben messo con una eccellente pressione idrica nel doccia – un piccolo dettaglio che fa una grande differenza! La posizione è un grande plus. Situato in una fantastica zona con facile accesso, rendendolo un brindisi per entrare nel centro della città. Per cibo e shopping, si è spolverato per la scelta. L'iconico The Curve, IKEA, e IPC sono tutti in una breve, piacevole passeggiata. Non abbiamo avuto tempo per usare la piscina o lo sportello, ma ci siamo accorti e entrambi sembravano molto ben mantenuti e invitanti. Il servizio era davvero esposto: ogni membro del personale che incontravamo, dalla custodia alla concierge, era gentile, utile e sembrava davvero preoccuparsi del nostro conforto. Mi consiglio molto di M Hotel per i viaggiatori di business e di svago. Offre un grande valore per i soldi, e certamente tornerò al mio prossimo viaggio a Kuala Lumpur!"

"One World Hotel One Utama offers spacious rooms, friendly service, and direct access to a big shopping mall, making it super convenient for both business and leisure stays. The breakfast buffet is tasty with lots of variety, and the facilities are well-kept. Sometimes the hotel can get busy, but overall I had a comfortable, enjoyable experience and would recommend"

"Have stayed here many times.Strategic location, convenient for finding food.My family and I like to stay here since long ago just for vacations.In the evening relax and swim in the pool. Car parking is easy and safe.A very comfortable, spacious hotel with various facilities. There is a water filter and wifi internet provided.For me everything is very comfortable and quiet. The room is spacious and worth your money.Very good service, friendly staff made me and my family love staying here. Thank you all."

"Location is fine but you might stuck in heavy traffic if peak season. In house guest can entitled RM3 parking per entry (basement parking) just validate the card with reception area. During my check-in I noticed some unpleasant things from the reception staff like judgmental attitude towards me which make me uncomfortable. None of the front office greet or smile at me until Mr Arun the Duty Manager was there and assisted me. I’m glad he was there to assist me. Staff needed more professional training and don’t judge all your guest. Respect is utmost for every guest. He do listened to my request and assisted well. Thank you for that. Some hours later we requested extra bed which cost around RM100 plus and the front office staff called to ask for payment and I told them can I pay during my check out and she answered no because no deposit collected during my check in. I wonder why this happened. Because while I waited for my room key I do check with Mr Arun shall I pay the deposit with having cash with me he politely say no need deposit. So it was instructed by manager itself and why the front office still mentioned to me ? Like I will run away from paying? That’s was awful. When I told her can pay during my breakfast time she agreed and I made the payment on the next morning. For room part the bed, pillow and bathroom needed major maintenance. Hope the management team will take further action on this. I often encountered clogged sink and clogged bathtub. Although upon sending technician the issue still the same. It’s really unpleasant when we can’t enjoy the bathtub. We had buffet dinner and the F&B team was very polite and respectful to all of us. Keep the good vibes.. We do enjoyed some discount on our bill from Hilton Membership. The housekeeping team also very well deserved some credit. They do assisted us well when we need their service. Thank you for that. Breakfast was good but still can have more option since Hiton is 5 ⭐️ rank.. I was expecting more from them.. Buffet dinner also good , still can improved. They more to promoting local food then having international menu. During my stay Ms Susan from Hilton Reservations Team/Customer Service I wasn’t sure she from which department she do texted me while I staying at hotel to check everything was okay and I do reply to her too do have some issues to highlight and without hesitate she informed to relevant department and the front office staff contacted to my room to find out what was wrong. I appreciated her instant response about guest concerns. Thank you for your action. During check out Ms Lynn Duty Manager came out and spoke to us about our experience willing to listened to our feedback. And I have shared all my experiences and feedback to her as per my google review. Thank you for listening to us. Overall it’s wasn’t a pleasant experience and stay. But we will consider coming back since Hilton do care about their guest and I can see the action taken from people like Ms Susan and Ms Lynn and Mr Arun. Thank you for that. 2.5/5⭐️"

"Great hotel. I was here for a staycation with friends. Lounge food during cocktail was excellent, among the best in KL. Will definitely consider to stay here again."

"The room is very spacious and conformable for my family of 4 ⭐⭐⭐⭐⭐ Variety of breakfast spreads and many options available suitable for many. Five stars to pool sections which have in total 3 different pools; normal pool, jacuzzi pool & playground pool. My kids enjoyed the playground pool to the max ❤️❤️❤️ And the best thing is, they provide shuttle from hotel to IOI City Mall which is very convenient. Surely will repeat again."

"Went there for a spiritual retreat. Staff service is good, no complaints. The room is slightly old. The carpet seems to need some deep cleaning. The basin has poor water flow but the staff are not aware at all even after I stayed there a few days. I had to unclog the basin by removing a piece of tissue because I just can't stand it anymore. If you place the toilet cover down, staff would not open and clean it. So if it is dirty, you have to keep the cover lifted for them to realise it. Not much amenities.. gym is very simple. There is also a pool. Location is just within 10min of Subang Airport, very convenient."

"Ottimo valore per soldi con strutture pulite. La posizione era molto buona, il personale potrebbe essere più attento.Inoltre, mi piace il colazione perché offre molte varietà di cibo dai piatti ai piatti e ai dolci principali. Ripeterei presto il mio soggiorno con questo hotel!"