Hotel di lusso a Bentong

"probably one of the better hotels at the peak of genting. amazing view from the room. room was comfortable and there was sufficient space. breakfast service has to be improved though. breakfast was ala carte and we waited close to an hour for our breakfast to be served. even the coffee took an hour. the next day, we just skipped the breakfast completely."

"Il soggiorno era sorprendente! Il servizio personalizzato e il personale incredibile ci hanno resi benvenuti. La stanza e la vista erano assolutamente stupenda100% sorprendente. Il colazione era delizioso, anche se a RM100+ per adulto, mancava varietà soprattutto per le opzioni di carne. Il servizio di pranzo era tuttavia impeccabile, l'unico minore svantaggio era il personale di sicurezza all'ingresso immobiliare che si trovava in una situazione di sconvolgimento, contrastando fortemente con l'ospitalità che altrimenti era calda. Vogliamo ringraziare soprattutto Mark per l'ammirabile ospite! Era amichevole, caldo e completato il nostro soggiorno. Il Chateau è al 100% altamente raccomandato per un breve soggiorno e saremo presto di nuovo :)"

"L'hotel era davvero bello pulito, con una bella vista forestale verde. Anche prepararono un speciale schema di anniversario come richiesto. È normale che l'ascensore fosse ricco e la piscina era occupata. Sarebbe ancora meglio se la piscina fosse più grande, come è condivisa con 1001 Night. Un'ampia piscina sarebbe grande! In generale, tutto era meraviglioso. Grazie!"

"Buon posto e prezioso per le grandi famiglie. Sempre la mia prima scelta di rimanere qui. Questo è l'hotel perfetto per un weekend di uscita. L'area sulla Main Street è un miglior segreto e offre tutto quello che ti serve se non ti senti come fare avventura."

"⚠️ WARNING: THIS HOTEL IS OVERRATED DUE TO TRIP.COM’S RATING SYSTEM – PLEASE READ BEFORE BOOKING ⚠️ If this hotel were a car, it would be a flashy Italian model with serious build quality issues. The best thing about this hotel is the price. RM200 for a king bed on a public holiday felt like a steal. Driving in from SkyAvenue, the road was dark, but the brightly lit parking area gave us high hopes. Check-in via the self-service kiosk was smooth, though finding our room was confusing due to the odd 5-digit numbering. Thankfully, the concierge guided us. First impression of the room: it matched the promo photos. But our excitement ended quickly. The door wouldn’t lock properly and kept beeping. A technician came, hammered the strike plate, and fixed it—hardly reassuring for security. Next came the bathroom. Many reviews mentioned a bad construction smell, and they were right. The shower drained poorly, leaving a strong concrete odor as water pooled. The kitchen looked impressive with plenty of cabinets, but surprisingly had no power sockets near the counter. I had to boil water at the desk instead. The TV was another letdown. Supposedly “smart,” it had no internet or channels. I tried everything—resetting, power cycling—but there was no Wi-Fi option at all. So much for Netflix night. Design-wise, the room looked sleek at first glance, but flaws showed up everywhere: paint splatters in the bathroom, noisy metal racks, and tile flooring that picked up every footprint. The next morning, the sunrise over Genting Highlands was breathtaking—arguably the highlight of our stay. Exploring the hotel, we found most shops, including Hard Rock Café and the rooftop, closed with no operating hours posted. Facilities like the gym, indoor pool, and kids’ zone were open but overcrowded due to the holiday. We skipped breakfast as it wasn’t included. Checkout was quick and smooth. Looking back, the real problem isn’t management, but poor construction quality that doesn’t reflect in typical rating categories like cleanliness, service, or location. The place looks good on the surface, but corners were clearly cut in development. I really wanted to love this hotel—the concept, location, and price are great. But unless management addresses these quality issues, the high ratings are misleading."

"Thank you for the excellent hostality for Geo Hotel to their Guest Relation Officer Check in Staff Syazwan, their humble head Chef Zack fm Prata section and the Chinese Chef plus another Malay Chef which we forgotten his name , their inhouse breakfast team GM and swrvers Mr Ismeil , and MR Rizal the guy whom helped us to book 2 grab taxi for us on our check out daty on 27/6 and the house keeping teams whom clean room 511. We really enjoyed our stay at the hotel and the security personnel makes us safe to stay at the hotel on 24/6 to 27/6. The swimming pool was also safe and my kids love it. Thumbs up pf the excellent service to the us. We will surely come again and stay at the hotel. We will recommend our family and friends to your hotel for the service and near food eateries...thank you and have a blessed July. Your sincerely Mr Fauzy 👏👏👍👍😊"

"We went for a staycation with small kids. Purposely chosen this hotel for their Onsen Experience. We enjoyed the Onsen facilities, and its suitable for kids as well. Rooms are generally clean. However the shower pressure can be improved. The staffs are very polite and patient to our queries too. The downside of this hotel is the parking is in another tower. The hotel other facilities such as swimming pool, restaurants, playground are also in a separate tower. Altho its within walking distance, the hassle of walking from one tower to another, switching betweens lift is not convenient especially if your're carrying alot of stuff and during peak hours."

"Booked a king size bed room And hotel gave me a twin bed when I was there. When I complained to Trip.com, trip’s staff ruined my day by asking me to resolve it with the hotel myself. I am a consumer whom bought a product from trip.com and trip.com is taking the easy way out to ruin my trust and asking me to solve a mistake of trip.com. Bloody ridiculous platform who has screwed up 2 of my hotel stays in 2 week. The first problem occurred when I was in KL and this time is the second time. I never had this problem with other platforms"

"La vasca del bagno non è pulita. La prova del suono non è buona. La porta non può essere chiusa. La porta balcone non può essere chiusa. La ricezione al livello 12 causa disturbi. L'ascensore è sempre pieno durante il picco. La camera era inaccessibile durante l'ispezione a causa della debolezza della batteria in chiusura digitale. È stato caricato l'acqua in bottiglia addizionale a RM5 per bottiglia nonostante il soggiorno per 3 notti. Victor e Zara erano pazienti e di aiuto durante il nostro soggiorno."

"Grande per un breve viaggio. Devi essere pronto a prendere l'autobus o guidare fino al Genting Resort. Devi convalidare la carta di parcheggio ogni volta che uscite dal parcheggio per godere il parcheggio gratuito."