Andeli Hotel

I booked this hotel for my wife, who is Chinese. I wasn't allowed to use my trip coins. She was in town to register our Hong Kong marriage at the Hukou office. The room they booked her into was not the one that was advertised. I booked a panoramic double room but what is shown in the pictures is not what she received. I suspect because she is Chinese she was downgraded. She said the room was old and not good. They did switch her to another room for an upgrade but it still looked like the same type of room. It was very small when compared to the pictures on trip.com. At first, we thought this was a hotel we could stay at again when I come to Anhui to visit her family. After her experience, we will probably not stay here. I have very high standards and always expect to get what I pay for. Additionally, her reservation included the free breakfast buffet. She said the breakfast was low quality. Also, the reservation included a free gift. She did not receive a free gift, as promised.

到廬江找朋友玩，入住了安德利酒店。到店後，前台小姐很熱情接待了我們。到房間看了下，衞生沒的説，很乾凈，設施設備維護的也不錯。前台和服務員態度都很好。有需要的基本都能解決。周邊就是商場，吃飯逛街也都方便。還諮詢了前台小姐姐哪些地方好玩，也都很耐心跟我們介紹。推薦推薦！

大老遠過來玩，辦理入住時，前台工作人員就一臉冷漠，臉上看不到絲毫笑容，讓人心裏瞬間就不太舒服，完全沒有感受到應有的熱情與歡迎，彷彿給客人辦理入住是一件極其不情願的事。 進到房間，本想舒舒服服泡個澡放鬆一下，結果發現浴缸看着就不太乾淨，無奈之下衹能使用浴缸套，本以為這是酒店的基礎配備，沒想到退房時竟被告知要額外收費 20 元，這實在讓人難以接受，事先沒有任何明確提示，感覺就是在變相坑錢，晚上準備休息，才發現這房間的隔音效果差到了極點。走廊上有人走動、説話的聲音聽得一清二楚，隔壁房間的電視聲、沖水聲也不斷傳過來，一整晚都被吵得無法入眠，第二天完全沒精神 酒店的衞生、設施以及服務都存在這麼多問題，這次的住宿費用花得太冤枉，完全不值。希望酒店能重視這些問題，好好整改，別再讓其他客人有如此糟糕的體驗。 還有一點不得不提，酒店的早餐簡直糟糕透頂。種類少得可憐，翻來覆去就那幾樣常見的食物，連最基本的餐點多樣性都保障不了 而且口味更是讓人失望，麪包幹硬冷的 像是放了好幾天的陳貨 粥煮得稀爛，毫無口感可言 配菜也毫無滋味，感覺就是隨便應付一下了事 本想着早餐能開啟活力滿滿的一天，結果吃得索然無味，還影響了心情。這與酒店該提供的舒適服務相差甚遠，作為住客，花錢卻買不到一頓可口的早餐，真的讓人對整個住宿體驗的好感度直線下降。