Clarks Avadh

Locationally exceptionally situated in prime area for tourist exploration opposite KD Singh Babu Stadium. Hotel holds an old world charm and seems to be stuck in time. The staff is courteous and supportive. However, the hotel need to focus on room upkeep as the room we checked in had an open window, the TV was not working, the light control remote was non-functional. While the staff attended to the same but this should be not be required. Service, may be due to wedding load, was slow as housekeeping phone at times went unanswered. The breakfast was OK giving a good spread. Dinner in Falaknuma was good with great kebab's and mutton (suggested by staff which was helpful) with ghazals in backdrop. Mixed experience, but given the tariff, experience of the guests can be improved, maybe.

We spent 2 days at the hotel, overall decent experience! Pros: - staff is extremely polite! Very accommodating and well spoken. They live up to the reputation of “Lucknowi tehzeeb.” - food is very good, too! Breakfast was also included in our stay and they have a decent spread - check-in and out procedure very seamless - well-connected to city centre and close-ish to public transport (metro) Cons: - room cleanliness leaves much to be desired. Though WC was sanitised, we found handprints (left perhaps by the previous guests?) on the wooden door frames. The room had a bit of a smell as well, if I must nitpick. But to be honest, the handprints at odd placements was what really bothered me. Gives the impression that the turnover service is lacklustre and they do the barest minimum. - accessibility to food delivery. We’ve stayed in many reputed hotels and it’s never been this difficult to get Swiggy delivery! I understand that it’s not beneficial for hotels to facilitate in-room delivery but delivery professionals were _not even allowed through to the lobby_ which in my humble opinion, is absolutely ridiculous and feels a bit classist. Would have expected better of a legacy property. - Very small water bottles provided which, made it necessary to call multiple times a day, for 4/5 bottles at a time. It’s bad for the guests’ convenience and MUCH worse for the environment! Please just get litre bottles! Overall, largely seemless stay besides the blip with sustenance. Cleanliness could be miles better. Hope they will take this feedback and do better, as I’m sure they can!

Stay was very very comfortable.... During my stay I have enjoyed a lot.... Food was verry tasty and luscious...... Ambience is very beautiful of the hotel I would like to suggest a hotel to so many peoples and I would like to visit here again and again in my future thanks a lot miss Laxmi for your assistance

Hotel clarks Awadh in Lucknow is a true embodiment of Luxury and Heritage...from the first moment we arrived the staff at the front desk was very helpful (lakshmi) thank u ...We celebrated NEW YEAR party at Clarks Avadh…. Excellent arrangements,hospitality and services ...The awadhi ,italian and asian food is super delicious … Ambience is truly Remarkable…. Lucknow most finest hospitality!!!!

Location of the hotel is very good. Amenities are also good. Food and services are also fine. Staff is good and cooperative and caring. Cleaning services in the hotel is good. Even then there is room to enhance the varieties and qualities of food. Please note it is a feedback only and not any type of complaint.

Excellent food specifically breakfast. Tasted homemade food. Enjoyed a lot. Excellent Hospitality. Smooth checkin / checkout Kids enjoyed interconnected rooms. I would request your property to have available doctors may be on call for al sort of emergency.