Pullman Lubumbashi Grand Karavia

Recensioni su Pullman Lubumbashi Grand Karavia

Pullman Lubumbashi Grand Karavia

55 Rte Du Golf, Lubumbashi, Haut-Katanga, Democratic Republic of the CongoDettagli hotel
Pullman Lubumbashi Grand Karavia
Pullman Lubumbashi Grand KaraviaPullman Lubumbashi Grand KaraviaPullman Lubumbashi Grand Karavia
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

3.6/5
65 recensione
Recensioni verificate
Ubicazione4.0
Strutture e servizi3.5
Servizio3.3
Pulizia3.5
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Tutte le recensioni(65)
Recensioni positive(48)
Recensioni negative(9)
Brij
Camera Classic matrimoniale
Soggiorno: ott 2024
Lavoro
38 recensione
2.5/5
Pubblicata: 16 nov 2024
Well location is perfect Rest things don’t function Kettle needed to be changed Extra pillows takes for ever to come Breakfast good Staff friendly
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Ivwananji
Camera Classic matrimoniale
Soggiorno: nov 2024
Lavoro
7 recensione
5.0/5
Eccezionale
Pubblicata: 28 dic 2024
5 star hotel. 5 star treatment! An absolute pleasure staying there
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Utente ospite
Camera Classic matrimoniale
Soggiorno: gen 2023
Lavoro
2 recensione
2.5/5
Pubblicata: 16 feb 2023
NEED DRASTIC UPGRADE IN ALL FEILDS, BUT NO OTHER CHOICE THAN THIS HOTEL. TWICE SWIPED VISA CARD, THE SLIP DID NOT GET PRINTED FOR DEPOSIT WAS CHARGED ON MY CREDIT CARD STATEMETN NO REFUND FROM HOTEL BEWARE OF THE SCAM.
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Utente ospite
Camera Superior
Soggiorno: ott 2023
Lavoro
13 recensione
5.0/5
Eccezionale
Pubblicata: 23 nov 2023
環境獨立，安全，大片草地，安靜。設施也新，當地最貴酒店，據説一般是礦老闆和政府人員入住。總體來講，消費水平太高，這是當地的特色。
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Utente ospite
Camera Classic matrimoniale
Soggiorno: ott 2024
Lavoro
17 recensione
2.8/5
Pubblicata: 15 dic 2024
還行還行還行
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Utente anonimo
Camera Classic matrimoniale
Soggiorno: giu 2022
Lavoro
83 recensione
3.0/5
Pubblicata: 3 lug 2022
服務各方面都不好，房間小服務各方面都不好，房間小服務各方面都不好，房間小服務各方面都不好，房間小服務各方面都不好，房間小
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Utente ospite
Camera Classic con 2 letti singoli
Soggiorno: dic 2022
Coppia
94 recensione
5.0/5
Eccezionale
Pubblicata: 19 feb 2023
Passe un mauvais week-end
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matthieu m
Soggiorno: ott 2023
Viaggio con amici
5.0/5
Eccezionale
Pubblicata: 18 nov 2023
Top restaurant. The food is very good, the service is fast and of high quality. The menu is varied. A chef who is available and attentive to customer expectations. I recommend it. Not forgetting the Sunday buffet with excellent desserts.
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Risposta dalla struttura: Dear Matthieu, We always find it nice to read that our guests went home with great memories from our restaurant and we are very grateful for the time and effort you spent to share your personal experience and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all, specially our Chef Olivier Garrivier. Sincerely,
diegoz81
Soggiorno: ott 2023
Lavoro
4.0/5
Molto buono
Pubblicata: 1 nov 2023
Nice place, good drinks, food ok. The best waiters are Christophe and Juvenale! Ask for them if you want a quick and appropriate service! Possibility to buy local SIM card in place. Bring proper brand new USD cash.
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Risposta dalla struttura: Dear Diego, We would like to thank you for the lovely review you shared following your recent visit at Pullman Lubumbashi. Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Regards,
Utente ospite
Soggiorno: set 2023
Altro
4.0/5
Molto buono
Pubblicata: 13 ott 2023
I went there with a friend to try out the new meal on the menu and it was one of the best meals I’ve had in a while. The cod was well cooked and very delicious, definitely will be going back there again to try new items on their menu.
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Utente ospite
Soggiorno: set 2023
Lavoro
1.0/5
Pubblicata: 12 ott 2023
Horrible Experience From the time I reached the hotel took my suitcase to the reception, the lady had no clue that how much am paying as I used my 12000 points. The lady was rude telling me let me do my work when I heard her saying the accounts to charge me full amount and I interrupted her correcting her to charge less because they were points. My welcome message was addressed to a different name! The room had mosquitoes and cobwebs and not at all clean. Breakfast staff were least bothered - asked English breakfast tea they said they do not have - so I went back upstairs to my room and took it from the room and showed them here it is to which he was less bothered. This place is falling apart and thank god the new Novotel is opening soon!
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Utente ospite
Soggiorno: lug 2023
Altro
5.0/5
Eccezionale
Pubblicata: 3 ago 2023
Great hotel with well manicured gardens. Enjoyed my week attending a conference. The staff were attentive but we had a language barrier as I do not speak French. Rooms were clean with all amenities functioning.
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Risposta dalla struttura: Dear Chickanah, We thank you for pointing out the Cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping and maintenance staff undertakes a thorough cleaning of our installations and rooms on a daily basis in order to guarantee our high standards related to hygiene and Cleanliness which is one of the most important aspects for AccoHotels. Thank you for your insights regarding the service in English and although all of our réceptionists are able to communicate in most of our international guests' languages, we strongly believe in continuous trainings for our employees therefore we will make sure to offer official languages classes to all those members in need of improvement in this aspect of their duties. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Utente ospite
Soggiorno: lug 2023
Altro
5.0/5
Eccezionale
Pubblicata: 2 ago 2023
Nice one for everyone to get a good fresh hair join us and see by yourself this can be the new things to anyone who joined the Tony and Tony restaurant they've got great service nice chairs and a great air conditioning
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Utente ospite
Soggiorno: giu 2023
Altro
5.0/5
Eccezionale
Pubblicata: 15 lug 2023
The service was great, friendly staff, really enjoyed my stay. Location was peaceful, exactly what l needed. The room was very tidy and the food was delicious .Highly recommended, definitely coming back!!
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Risposta dalla struttura: Dear Camper60041567751, We greatly appreciate the time you spent to share your recent holiday experience at Pullman Lubumbashi Grand karavia. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience and we thank you for your kind recommendation to Tripadvisor’s readers. Sincerely,
Utente ospite
Soggiorno: apr 2023
Altro
5.0/5
Eccezionale
Pubblicata: 10 mag 2023
It was a amazing stay! Welcoming and friendly staff. The location is awesome with a wonderful view by my room. I appreciated the variety of buffet on breakfast. I suggest you to have more fruit variety. Thanks a lot to all.
Traduci
Risposta dalla struttura: Dear Adolphe, Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Regards,