Zambezi Grande Private Game Experience

My wife and I stayed here for three nights in November. Excellent experience. Top notch quality. Chefs are excellent. Rooms comfortable and designed with flair and without a single bug. Beautiful view of the lower Zambezi River. Excellent guiding by lodge associated guide. Can't believe all the incredible animal sightings. Same for river cruises. Interesting GM to talk with. Not a big deal to fly into a nearby airstrip from Lusaka. Well worth it.

This is probably the best stay I have had in years, great staff and hospitality with amazing sunsets and sightings.

The Zambezi Grande is luxury from top to bottom, but at the same time, they exceed expectations from start to finish. The value is incredible. Everything there exists to help you relax. I had a massage on my private porch overlooking the river that was the best of my life. Game drives were incredible with exceptionally knowledgable guides and spotters. Food was 5-stars. Can't wait to go back!

The location, ambiance and general sevice are excellent. Perhaps the animals are fewer in number and species than elsewhere, but we had some excellent game drives with a superb ranger. Being on the river was a real bonus.

The welcoming ceremony was only the start of, the staff is friendly, hands on and their knowledge of the birds, fish, trees, plants and animals are finominal!!! The lodge itself is very special. Interior design and surroundings fantastic!!! It's a personal experience that I will recommend. I will be back!!!! Boat Trips along the Zambezi River. Dinner in the bush. Long trips in the Nature Reserve. Lovely food. Afternoon Tea's

Overall a great experience and something that I would recommend and reconsider visiting again. Kudos to the chef and waiting team for working around our dietary guidelines. Hats off to Moses and Given showing us all the intricacies of the bush and all the tiny details that made the trip very memorable. I wouldn’t like have to given this place a 4/5 but was forced to on three main reasons. Firstly the cleanliness of the room, when we got there the first day it was spotless but as the days progressed we noticed that the dirty towels were just folded and kept once again which is a major put off as if you come back from the bush you will be caked in dust and the towel after the shower would be filthy so folding the same towel during our whole stay to be reused is absolutely unacceptable. This brings me to the second point, we appreciate an outgoing manager who listens to the guest but when we complained about the towels we were met with acknowledgement that he will make sure it is done and when we came back was told “we worked on it” to our absolute amazement finding the same predicament, I would suggest being more active and pay attention in this sector. Lastly is that we have been to more than 40 national parks world wide and owning a lodge ourselves we get our ups and downs but after we pay 500$ per day for a private guiding experience and giving us a laundry boy to spot won’t be acceptable. I appreciate giving people a chance to rise through the ranks but the person needs to be equally passionate about the work, he kept on shining the torch straight into the eyes of some animals which are highly sensitive to light. Even after giving him some pointers we seemed to come up against a barrier to the point where Moses had to continuously correct him. We would love to be regulars at this place but there some changes that are necessary to be made. Overall not a super experience but a very good one at that! Thank you Zambezi Grande Team!