Sofitel Luang Prabang

【旅行中的入住-琅勃拉邦之行】索菲特 全世界最小的索菲特，僅有25間套房。這裏曾經是法國殖民時期老撾 省督 的官邸，建築風格融合了法式和老撾傳統寺廟風格，2016 年改造為酒店。 規模：★★★ 景觀：★★★★★ 設施：★★ 房間：★★★★ 餐飲：★★★ 服務：★★★ 先説好的地方： 酒店很有法式特色，老撾元素也是很好的融合在其中。園林佈局非常講究，在方形圍合的整體佈局中，呈現修道院式對稱庭院結構。一邊是超級漂亮的泳池，另一邊是蓮花池。還能看到很多小兔子，可可愛愛。 房間全是套房，面積還是不錯的，配有獨立的小院子，院子裏還有浴缸。房間也是很有特色。 前台區域的三棟法式建築圍住一個草坪，很漂亮也很有特色。 所以總體來説，酒店很漂亮很傳統是真的。 但是！！！！ 接下來説缺點： 我們房間一開始沒有熱水，浴缸龍頭出來的水是黃色的。報了維修，結果等了半小時以上，才過來， 雖然修好了，但是影響了我們的行程。 第二天起來，發現斷電了，再一次叫人過來修，又等了半小時... 酒店裡麪蝸牛和毛毛蟲很多，毛毛蟲真的有嚇到我。

とても素敵なホテルでした！豊かな自然と広大な土地にとても静かで洗練された空間が広がっていました✨ 庭には2羽うさぎが居てとても癒されました🥹 朝食はバイキングとオーダー形式で伝統的なカオソーイやラオスオムレツも頂けます✨ ゆっくりとした非日常を味わいたい方にとてもお勧めです✨ また訪れたいと思います✨

住的傳統套房，房間設施感覺比較老了 走到中心區域20分鐘吧 早餐種類有限

Our stay had a lot of high points and a lot of low points. Starting with the high points, the grounds and room were incredible. Our experience at the spa was one of the best we’ve had. The cocktails and Laos-style burger we had for lunch one day were phenomenal. The staff were charming and very accommodating. However, there were a few aspects that were far below the experience expected of a 5 star hotel. First, cocktail service around the pool was abysmal. On almost every occasion we had to go searching for a staff member to take our order, and then the cocktails more often than not took more than half an hour to arrive. This is despite the fact that we seemed to be the only people ordering F&B at that time, i.e. they were not busy at all. Second, the breakfast was a disappointment every day - we were told we could order eggs or noodles, and had to repeatedly press the staff to find out what type of eggs and noodles, and we only discovered on the last day that there was a menu with additional options. We ordered poached eggs on toast, and the eggs had not been drained of excess liquid, and the bread was entirely soaked through. An order of waffles took over an hour to come out - first it was delivered as a pancakes, and then they just forgot about it despite repeated follow ups. The “local” Laos options lacked flavor - very little of the herbs and spice that makes Laos food great. I think this and the pool service issue are primarily the result of a lack of training and instruction for staff - they were clearly doing their best, but did not know what to do. Third, the pool area needs a lot more spent on maintenance. The decking is cracking and falling apart. The mosaic tiles in the pool are falling apart, A LOT of the tiles are missing, and I got a very large laceration on my forearm from the sharp edge of a tile sticking out. If this pool were in a western jurisdiction, it would not meet health and safety standards. Fourth, the gym was not worth visiting if you want to lift weights. Possibly the worst weights offering I’ve seen for a hotel of that price and with that much space. We want to reiterate how great and enthusiastic the staff were. I think this is primarily a management oversight, training, and maintenance capex issue.

1.法國殖民時期建築風格 設施自然稍顯陳舊 2.衞生條件在琅勃拉邦屬於中上 如果和國內同價格酒店比的話是遜色很多 3.環境優雅 很出片 離市區走路15分鐘 很安靜 酒店內有散養的小兔子很有愛。 4.服務熱情周到 。 *提供免費的短途車輛接送，這個服務需到前台提前預訂； *提供免費單車服務，可以從酒店起到市中心 單車可以停在他們的姐妹酒店美景閣； *酒店早餐種類不算太豐富 但是味道挺好； *可以在酒店預訂湄公河日落遊船，也可以到聯繫碼頭的任何一家遊船公司預訂，可以包船也可以join group。 入住體驗總體是不錯的🌼

Excellent service. The breakfast was very good. The restaurant served delicious local and French food in the evening.