Route Active Hotel

The hotel was clean and tidy. Rooms are spacious with a separate bedroom. Kitchen has few utensils and pans and kettles so basic foods can be cooked. Balconies have two chairs and a table. Be aware that the balcony floor is very slippery when wet. Building D next to the road can be a bit noisy at times, trash truck beeping early in the morning etc. Hotel has a minimarket with mostly sandwiches, chocolate bars, beer and wine. The staff were extremely friendly and helpful. Breakfast was ok, lots of fruit, bread and cereal but not much meat. Same goes with the dinner. Don't trust Google maps, there's no easy route to Puerto de la Cruz centrum. The area surrounding the hotel is steep hills to every direction. Sidewalks are narrow if they exist at all. Nearest grocery stores are closer to 10 minute walk away. Few restaurants are nearby. There is one hotel next to this one but otherwise the neighbourhood is fully inhabited by locals. We enjoyed our stay a lot though we found out that the only viable way to travel between the hotel and Puerto de la Cruz was taxi.

It's my first review. First it was necessary to change the room because the view into the wall was not ideal. But at the reception they very quickly managed to find me an amazing room with both pool and ocean views. Thanks Albana so much :-). From that moment on everything was amazing. Breakfast offered many options (fresh fruit, cheese, porridge, vegetables...) and dinner was also very tasty. A gym with a lot of machines and not many people. And it was a short drive everywhere, especially to the amazing hike to Pico del Teide. Thank you again so much to all the hotel staff you were amazing and thanks to you I still have a lot of energy from Tenerife a week after my holiday.

Clean and great breakfast. I loved the cultural books in the reading area. Front staff were awesome! I was a little worried about a WiFi issue. There were two accounts and one asked for some personal info. I then realized it was the wrong one, but I thought it was shady almost like a malicious wifi access point. I asked the front staff and they explained one of them was their old one and not to worry. Just be careful when setting up your wifi. Thought I’d share that because it caused me some anxiety.

Great place. Friendly, helpful staff. Clean rooms. Breakfast is very good. Location is amazing with only a few minutes walk to the beautiful Rambla de Castro trail. Short bus or taxi ride to Puert de la Cruz.

Great friendly service and very clean hotel. Swimming pool with garden well kept but water in the pool was in the beginning of our 2 weeks staying very cold and temperature just close to 20 celcius. Guard in the pool noticed me taking a photo of the daily ph, chlorium and temperature board so water was swimming worthy next morning. Room has issues, balcony door needed much man power for a sliding. Noise insulation is really weak, there was upstairs customers really keen on walking with shoes all night along. Flushing toilet was alike water fall beside your bed. Room outside door lock and door function are both really noisy . Balcony railings were made on water tubes and corners, didn't feel really strong. Breakfast was tasty but it was prepared to VEGAN people, only ham was found in the buffet. Location, in the end of La longuera maybe problematic to families with a strollers and elderly people. You have to be prepared walk a lot and up to down hills. Bus stops to Puerto de la Cruz is 600m away. There is no pool bar , just small shop in the lobby you can buy a drinks. We missed this option. No view to Teide as it was told in ***********. If you stay here, request the highest floor apartment in the B wing. Best position to afternoon sun and silence at the night time.