Residencial Playa de los Roques

We booked this apartment for five days but had to leave after just one night due to its poor condition. The photos online were misleading, and the reality was far from what we expected. The place had a bad smell, and some amenities were either broken or missing. The blanket was very old and very thiny so was very cold to sleep, apartmentthe was not well-maintained, and overall, it felt neglected. We tried to address the issues, but there was no proper response or solution offered. Unfortunately, we had no choice but to find another place to stay. To make things worse, they also refused to refund our money, even though the apartment was clearly neglected. This was a complete waste of money and a huge disappointment. Avoid this place unless you want to risk a terrible stay and losing your money! Would not recommend this apartment unless serious improvements are made.

This place is lovely. The staff were very welcoming even arriving late at night. The apartments are absolutely huge, and found the kitchen had all the utensils you would need. The hotel is clean, has vending machines if you need a snack, and a lovely pool, very well kept gardens. It's a very quiet location, residential not touristy at all. Better if you can drive, we didn't hire a car so did a lot of walking! There is an amazing pizzeria just round the corner but it didn't open until Wednesday. Also a little shop there too, they were open every day. The walk up to El Toscal only took maybe 10/15 minutes but the roads are very steep, you have to be fit 🤣 there are some great rambles across the mountains that are very popular with hikers. The balcony from the hotel has the most amazing view across playa de los toques beach, but it is not an area you can swim. This whole area is quite brutal to try swim in, especially if any wind. Lovely and quiet, prepare to walk up steep roads or drive unless you want to stay round the pool all day.

What fantastic apartments, ours was a standard , which was huge. With a large balcony overlooking playa de las Roques. Traditional Spanish style, with an AEG oven and hob and full size fridge freezer. Oh and 5 piece Roca bathroom . The staff are really friendly and helpful. It was very quiet, I would guess it was about a third full. The gardens have lots of plants and trees, there is a fish pond, a terrapin pond, and a good size Cesar Manrique inspired swimming pool . Being built onto the cliffs there are some steps down to the apartments, there is a lift from the reception area though. It is a bit tricky to find, The roads are narrow and very steep, with a lot of one ways, drive carefully ! The town of Toscal has plenty of restaurants and bars, it is very much a Spanish area, don't expect English Pub or anything like that. It is a little cooler on this side of the island, but still sunbathing in October. This is an excellent location for exploring this side of the island, The town of La Orotava , The Anaga Mountains and of course mount Teide. The capital Santa Cruz is great to walk round, lots going on, lovely. We went on Sundays, less traffic and easier to park. I would say, you really need a car. Focus absolutely on the road, road markings and speed limits. Learning a little Spanish would really help, this is not a British tourist area. Would we go again ? Yes absolutely it was a great holiday !

Apartamentos tranquilos,con vistas espectaculares y colchones muy cómodos, repetiríamos sin dudarlo.el wifi se desconecta pero en general funciona bien, menaje justo pero mas que suficiente,personal muy amable.han sido unas vacaciones memorables

Nous avons réservé en dernière minutes sur une plateforme et quel bon choix... Appartement 3 chambre : c22 Vous ouvrez la porte et la c'est exceptionnel...comme si vous étiez en peine mer avec la grande baie vitrée. Les chambres sont spatieuses, 2 ont un balcon qui donne sur l'océan. Baignoire à bulles dans l'une des 2 salles de bain. La piscine est de très bonne taille et raffrraichissante. Nous l'avons eu pour nous seuls puisque la météo n'était pas au rdv... Notre appartement était vraiment luxueux et c'est probablement le meilleur rapport qualité prix que nous ayons eu depuis nos voyages. Le complexe semble vieillissant et n'est pas complet en ce début juillet. Les vacanciers préfèrent sûrement le soleil du sud de l'île. Bref ce complexe aurait été inaccessible s'il était situé à adeje ou autres... L'impression d'être seuls au milieu de l'océan dans l'appartement c22... Gros coup de cœur 👍👍👍

Heruntergekommener Laden, Zimmer verwohnt schäbig und stinkig. Frühstück ist Supermarkt Ware. Kaffe ist ungeniessbar. Der Hausmeister oder Gärtner hat offenbar gekündigt. Weil der Garten sehr vernachlässigt aussieht. Alles voller Blätter und Nicht schön. Die Sogenannte Hotelbar macht nach dem Frühstück zu. Zu Essen gibt es hier auch nichts. In der Umgebung ist absolut tote Hose also nichts zum Ausgehen oder Flanieren. Absolut nur für anspruchslose selbstversorger geeignet. Wieder etwas dazugelernt. Nie mehr das Hotel!!!