Melia La Palma

Our first time in La Palma, and of all the islands we have visited, it is probably (just) at the top of our favourite list. Let's be clear from the outset: This hotel is not for you if you want to be close to "the action" ( whatever "action" there may be in La Palma). Situated in Puerto Naos, a small village on the West of the island, it is out of the way, on the edge of the sea at the end of the beach, a haven for those who like to decompress with the sound of the sea lapping against the shore and the birds chirrupping in the trees. There was a high percentage of guests who are. ahem. of a more mature age ( of which I count myself as one) and a very small percentage of guests who came from England. The hotel was spotless, and the staff engaging and hardworking. We had a couple of minor issues that were resolved quickly and with charm. Whilst a little out of the way, the bus to the local town was regular, with a change there for another bus to Santa Cruz if you wanted to travel further afield using public transport. We hired a car from the hotel - on the pricey side, but convenient - enabling us to see more of the island than by bus. We found both the breakfast and evening meal buffet to be excellent. Of course, there were times when it was a little busier than others, but not that it became unpleasant, and it was clear from the choices that an attempt was made to cater for everyone's dietary requirements whilst at the same time mixing up the menu. All in all, we have had nothing but a positive experience from this hotel, and are happy to recommend..... if you like your week nice and quiet.

My 4 rating probably generous- 3.5 is more like it. Good points - excellent staff overall (always a couple of rude ones!). Particular thanks to EDUARDO in reception, who was polite, and concerned for our wellbeing.. Also to chef SIMON who made sure us vegetarians were catered for. Finally the excellent entertainments, both evening and daytime, with thanks to PAULA, ELENA, SARA, ALEX and everyone else involved. The heated pool was lovely. Room generally Ok although some bits showing their age. Bad points - insufficient space around main pool so generally impossible to get a sun bed there (yes I know that there are more sunbeds in another area but this was a trek to the next floor and thru' reception in wet swimmies - not ideal). Restaurant could be extremely busy at times, and though the staff worked very hard it wasn't ideal and food could run out or be lukewarm/ cold as the hotplates were not efficient enough. A matter for management - not the staff! Checkout ok except for the room key (and requested replacement) not working meaning a 15 minute wait in a corridor in wet swimming costume whilst it was sorted out.

Have just arrived home , we had a lovely time the hotel, food, and staff are good, food a bit samey, but on the whole ok...the only thing i would suggest is, spend a bit more money on the evening entertainment. After the children had been entertaind, which was really good!!, i think that the holiday makers would be tempted to stay back at the hotel instead of going elsewhere. But to be fair we had a lovely time and would return.

Fantástico hotel, esmerada limpieza y muy buenas instalaciones, con dos piscinas fabulosas. Muy bien atendido por su eficiente personal y notable bufet con mucha variedad y todo muy rico. Hemos pasado una excelente semana. Lo recomiendo.

No podíamos haber elegido mejor!Qué atenciones,que calidad en el desayuno,tanto el level como el normal,y que atenciones!nos dieron una habitación preciosa con un sonido de las olas del mar alucinante y un atardecer de ensueño. El hotel tiene shows nocturnos mayoritariamente fuera de temporada enfocados a extranjeros pq es lo que más hay,y área de la piscina y hamacas muy agradable. El gimnasio está fenomenal aunque lo usamos poco. Las tapas de la tarde también están genial. Se nota muchísimo que esta recién reformado.Gracias a todo el equipo por hacer nuestra estancia especial,por sentirnos como en casa y por cuidar cada detalle.

Ein wunderschönes Hotel mit allem drum und dran. ¡Perfecto! Das Hotel hat große sehr saubere Zimmer. Der Service ist hervorragend. Das Hotel liegt direkt am Meer. Die beiden Außenpools sind ausreichend dimensioniert, einer ist bis 24°C beheizt. Mehr ist in Spanien aus hygienischen Gründen nicht erlaubt. Eine schöne Bar mit angenehmen Preisen im Foyer und auch außerhalb. Diese Bars sind nur Wetter bedingt geöffnet. Ebenso ist der Spa-Bereich positiv zu bewerten. Am Frühstück und am Abendessen gibt es nichts auszusetzen. Wer hier nichts findet, findet nirgendwo etwas. Der Service ist auch zuvorkommend, schnell und äußerst freundlich. Die Qualität der Speisen ist hervorragend. Mehr geht nicht. Wir wünschen der Leitung des Hotels weiterhin eine so gute Hand bei der Führung des Hauses und der Auswahl des Personals. Wir sind noch 2 Wochen da, werden aber wieder kommen.