Grand Velas Los Cabos

Grand Velas Los Cabos was the exact opposite of our experience at Iberostar Cancun. The food was very good, especially considering the wide variety of dishes they offered, and the fact that the resort is all inclusive. From the sushi to the steaks and everything in between, I honestly didn’t have a bad mean or experience between the buffet, room service and specialty restaurants. SERVICE IS FANTASTIC. Unlike Iberostar Cancun, no request was too difficult or unworkable and our personal concierge Astrid was incredible. From literally fielding last-minute requests to organizing excursions and dinner reservations, and everything in between I cannot speak more highly of her efforts and her ability to make our experience even more memorable. Again, Astrid was incredible, but all of the staff at the hotel and resort were friendly, responsive, and accommodating. And finally the rooms were spotless and housekeeping did a fantastic job servicing the rooms every single day in a timely and thorough manner. If I ever make it back to Cabo, I will not hesitate to stay at Grand Velas Los Cabos, and I highly recommend that you do the same. Happy traveling!

Gianni Paredes is my personal butler and I give Grand Velas 5 star is because of his service, he assists us every way he can to make our family enjoyed a 5 stars stay at the resort. I will definitely recommend any body who wants to stay at this resort to request his service he will make your stay worth 5 stars just like our stay. He politely answers all of our questions and helped us book all of our activities. He will explain in detail about every activities what to prepare and what to be expect. He even went out of his way to get us a pair of pants at last minute because their Michelin star restaurant require to wear long pants and my son forgot to bring to Cabos. I was going to give Grand Velas a 4 stars because the pool is too hot and feels like jacuzzi but of the service Gianni provides makes the resort deserves a 5 stars.

Our seven-night stay at Grand Velas Los Cabos was a remarkable expedition into a realm of luxury and personalized service that we hadn't traversed before, despite our multiple experiences with high-end resorts over the past decade and a half. Grand Velas offered a blend of tranquility and scenic beauty that was nothing short of breathtaking. The value of our stay was affirmed with every interaction, every meal, and every glance at the horizon. The grandeur of service was palpable from the moment we stepped into the resort. The proficiency and promptness of service were impeccable. Every staff member we interacted with showcased a high level of professionalism mixed with a warm, friendly demeanor. Among the facilities, the Spa stood out and exceeded our expectations, with an ambiance that exuded serenity and indulgence. We also appreciated the absence of chlorine in the pools, which was a testament to the resort's commitment to providing a natural and pleasant swimming experience. However, the very slow and spotty internet and in-room technology could use some upgrades. The bandwidth seemed to struggle during peak hours, and the 1080p resolution on the large televisions fell short of the 4K standard we hoped for. Our King Ocean Front suite was a haven of elegance with its open-concept design and a bathroom that was nothing short of luxurious. The shaded patio area served as a melodious amphitheater to the calming whispers of the ocean waves. Housekeeping was flawless, prompt, and accommodating, ensuring our minibar was always stocked to our preference. The culinary journey at Grand Velas was a celebration of flavors, especially for vegetarians like us. I can't emphasize this enough. Being vegetarians, we often miss out on dining experiences when at resorts that tend to celebrate meat, and often forced to cobble together a collection of sides. But Velas? Always options, and always delicious. Each restaurant, including the steakhouse, embraced vegetarian cuisine with a level of creativity and flavor that was both surprising and delightful. Frida, with its complex flavors of traditional Mexico, won our hearts. However, the enforcement of dress code left something to be desired. The casual attire of some diners and the occasional loud table detracted from the otherwise sophisticated dining ambiance. Our experience at the Spa was elevated to a realm of rejuvenation we hadn't experienced before. The 90-minute massage was a rhythmic dance of relaxation conducted by skilled therapists. The water ceremony, initially approached with reluctance, turned out to be a prelude to relaxation that we now highly recommend. The calmness of the resort was a respite from the bustling entertainment-centric activities often found elsewhere. The absence of an overt entertainment committee allowed the natural serenity of the locale to shine through. Though the presence of children, especially during dinners, was at times a discord in the tranquil symphony of the r

Fantastic place - stunning rooms, beach, pools, food. Couldn’t ask for better. Staff were incredible and looked after us brilliantly. Great location - good restaurants and others offsite near by if you want to go further afield. Highly recommended

Hands down, this is the best resort you will ever experience. We have travelled to the finest reports across the Carribean and Hawaii and to be honest, were a little hesitant about Mexico and a resort that’s all inclusive. This is the ABSOLUTE BEST. Sorry if this is long, but I’m all about reading every detail of a review when I’m considering a new destination, so hope it’s helpful! Check in: genius idea… forget about waiting in a long check-in line. You’re wisked to comfy chairs overlooking the pools and ocean. The check in staff comes to you along with a beverage cart with welcome champagne and your personal concierge to accompany you to your room and show you around. Rooms: the comfiest beds and best amenities including everything you could possibly need (or maybe forgot to bring!). We were celebrating our 25th anniversary so our room had chocolate covered strawberries and a bottle of champagne to welcome us. The fridge was fully stocked and there was even a drawer stocked with candy and snacks. Of course all complimentary. Concierge: we were blessed to have Ana who was super responsive and so sweet and attentive. She brought us special surprises to the room each day since we were celebrating our anniversary… one day she had arranged red rose petals in the shape of a heart on our bed. Another day, she had a path of rose petals on the floor leading to a heart of rose petals and a delicious charcuterie tray. She handled any request we had within minutes and was the best. Pool: there was never a shortage of lounge chairs. We never had to wake up early to rush to “save chairs.” Beverage staff at the pool were also amazing- super attentive, kept the pool decks clean and will bring you anything you heart desires. Gym: there is an adequate amount of cardio machines and weights. It’s very clean and overlooks the ocean. Staff is super friendly. And the fridges are stocked with cold towels, water, Gatorade, fresh fruit and warm drink machines. Restaurants: the breakfast and lunch buffets were outstanding with the widest assortment of exquisite fresh food you can imagine. Crepes, eggs and quesadillas made to order. Fresh fruit and juices, sushi, giant shrimp, ceviche, salad with all the accompaniments were my favorites. Plus desserts that were too beautiful to eat. But I did! Our favorite place for dinner was Lucca, the Italian restaurant. Their pizza was the best pizza we’ve ever had in our life. We actually went back a 2nd night just for the pizza. Juan was our server and was very kind and excellent at what he does. The presentation of every dish at every restaurant is like a work of art. It’s completely indescribable as everything is as tasty as it looks. Grounds: absolutely impeccable and you’ll see staff working 24/7 attending to the landscaping and assuring everything is spotless. Spa: this is the crown jewel of the resort. My husband and I booked an hour couples massage. We were told to come 80 minutes early which at first I hes

Had a great stay at Grand Velas beautiful resort and got to enjoy my friends Wedding. The highlights are the pool the views and the great restaurants. Our concierge Josue Martinez was amazing he helped get my wife’s dress steamed about 10 mins before the wedding with little to no time in between to prepare. He followed up with us everyday and was very attentive our who stay. Made great suggestions and also followed up if you needed anything. Had an amazing time and hope to go back soon thank you to all the wonderful staff.

From the moment we checked in, we felt a sense of top notch service. Everyone we encountered was extremely friendly and attentive to our needs. Special recognition goes to our concierge, Athenas and the lovely ladies at the kids club. Even though we were at the pool, my son would ask daily if he could leave and go to the kids club for the afternoon which left adult time for other activities such as wine tasting. We tried Lucca and Frida and both were great but Lucca was by far one of the best restaurants I’ve been to. The pasta was amazing! We recently stayed at an all inclusive 6 months before this trip in Cabo and it was a night and day experience. Just the customization alone and the extra steps to go out of their way to make the experience enjoyable. Again, I can’t say enough great things about our concierge, Athenas. We will be back as I can’t imagine anything less than what we experienced at Grand Velas!

While i was in Cabo for business i had a wonderful stay at Grand Velas! The staff was very friendly, welcoming and very much on point in tending to any issues or needs right away. Roxy was a major highlight there as she made sure our groups time there was well worth it and memorable! Would stay here again and again!

Our stay at the Grand Velas was simply fantastic …. Very relaxing for the body and soul! The check in process was a breeze, and they had our room ready before normal check-in time; which was wonderful! Ana was extremely helpful and quick to respond to our every need and question. She was able to accommodate our last minute requests, which made our stay all the more enjoyable. We throughly enjoyed the food at the Azul, Frida and Lucca restaurants on site, and made good use of their wonderful spa facilities. I would recommend this place without any reservations whatsoever!!!!