DJBrownlie
3 dicembre 2023
My recent stay was a disaster. Our room was filthy: unvacuumed floors, stained walls, and dirty skirting boards. The bed was worse – stained sheets and dead bugs underneath. The bathroom screamed neglect with black mold, grimy taps, and a stained toilet. The proximity of their Support Office makes this neglect even more shocking. I've demanded a full refund. If this is their standard it's clear why the brand is failing. If you need to stay in the area go to Premier Inn Aylesbury hotel, it's a bit dated but at least the hotel is clean! Seriously, don't stay here – it's a total letdown!
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