Recensioni su Melia White House Hotel

Risposta dalla struttura: Dear Guest, We would like to thank you for your kind comments about the time you spent at our hotel.We are delighted to hear that your overall experience was positive. It's gratifying to know that our location next to Regent’s Park and the friendliness of our staff made your stay enjoyable. We also take pride in our hotel's cleanliness and the array of facilities we offer, including our well-equipped gym. Regarding your comment about the bed sheets and pillow condition, we sincerely apologize for any discomfort this may have caused. Our hotel is committed to providing immaculate accommodations, and our DreamMaker mattresses and linen bed sheets are typically praised for their cleanliness and comfort. Please rest assured that we hold our housekeeping to very high standards and your experience is not reflective of our norm.The entire team really hope we can welcome you back on a future occasion.Guest Experience Team

Risposta dalla struttura: 尊敬的賓客，您好！ 感謝您選擇我們的酒店，非常榮幸能為您服務！我們很高興聽到您對酒店早餐的好評，以及對我們便利的地理位置和鄰近攝政公園的讚賞。我們的團隊一直致力於提供出色的服務文化，確保賓客在倫敦擁有賓至如歸的體驗。同時，我們也很榮幸得到您對我們友好熱情工作人員態度的認可，這正是我們力求為賓客營造的温馨氛圍。我們將懷揣着您的這份信任，不斷進步並時刻準備着給您帶來更加完美的服務，期待您的再次光臨！Guest Experience Team

Risposta dalla struttura: Dear Guest,Thank you for taking the time to review your stay with us.We’re thrilled to hear that our proximity to Regent's Park and Great Portland Street tube station added to the convenience and enjoyment of your stay. It's wonderful that the facilities, including our restaurants and fitness center, met your expectations. We are, however, sorry to hear about the issue you faced with soundproofing. Our hotel is indeed a blend of tradition and modernity, and while we cherish our historic architecture, we are always seeking ways to enhance guest comfort. Please rest assured that we continually strive to improve our guest experience.We hope that we may have the pleasure of welcoming you back in the future. Kindest regards,Guest Experience Team

Risposta dalla struttura: 尊敬的賓客，您好！非常感謝您對我們酒店的支持與信任！我們很高興聽到您對酒店的premium專屬早餐和下午茶的高度評價，我們一直致力於提供卓越的餐飲體驗。您提到的交通便利性也是我們酒店的一大優勢，從酒店步行至火車站確實非常便捷。我們注意到您並未提及任何負面評論，這讓我們感到非常欣慰。我們始終努力為每一位賓客提供優質的服務文化和令人難忘的房間體驗。再次感謝您的支持與厚愛，我們真誠期待您的再次光臨，祝您開心度過每一天！Guest Experience Team

Risposta dalla struttura: 尊敬的Xiaoqi Bai，感謝您選擇入住我們的酒店並分享您的入住體驗。我們很高興您對我們的房間小吃和飲料提供表示滿意。我們始終致力於為客人提供舒適的住宿環境和優質的服務。對於您提到的惡臭問題，我們深感抱歉。我們會立即與清潔團隊溝通，確保此類問題不再發生。同時，關於您提到的衞生問題，我們會加強對員工的培訓，確保他們遵循正確的清潔程序。對於房間更換的問題，我們為給您帶來的不便表示歉意。我們會努力改進我們的服務，以確保客人的住宿體驗更加順暢。期待您的再次光臨，祝您生活愉快！Kind Regards,Harsha Kappachali ,Guest Experience AgentGuest Experience Team

Risposta dalla struttura: 尊敬的客户，感謝您對我們酒店的好評！我們很高興您喜歡酒店的新裝修和英倫設計風格。同時，我們也很榮幸能為您提供豐富的早餐和優美的環境。我們始終致力於為客人提供舒適的住宿體驗和優質的服務。誠摯期待您的再次光臨，祝您生活愉快！Guest Experience Team

Risposta dalla struttura: 尊敬的賓客，您好！非常感謝您對我們酒店的支持與信任！我們很高興得知您認為我們的酒店在倫敦具有較高的性價比。我們的團隊始終致力於提供卓越的服務文化，確保每一位賓客的房間體驗都能達到最高標準。酒店位於風景秀麗的攝政公園旁，地理位置優越，確保您能充分享受倫敦的每一刻。再次感謝您的支持與厚愛，我們真誠期待您的再次光臨，祝您開心度過每一天！Martina Piovesan, Voice of Customer Coordinator

Risposta dalla struttura: 尊敬的賓客，您好 非常感謝您對我們酒店的支持與信任我們很高興聽到您對我們酒店的房間和位置給予了肯定。我們始終致力於為客人提供舒適的房間體驗，並確保我們的位置能為您的倫敦之旅增添便捷。我們的團隊感謝您對我們友好的服務文化和清潔標準的認可，這是我們不斷追求的目標。再次感謝您的支持與厚愛，我們真誠期待您的再次光臨，祝您開心度過每一天Martina Piovesan, Voice of Customer Coordinator