Recensioni su Native Hyde Park

Risposta dalla struttura: Hello Hums, Thank you for your detailed review! We're thrilled to hear that you enjoyed our superb location near Paddington Station and found the walk manageable with your luggage. It's great to know that you appreciated the lift, the beautiful lobby, and the convenience of our facilities like the washing machine and baggage storage.We apologize if the room lighting was not to your comfort. We value your feedback and will look into ways to improve this aspect. Our team, especially Mohit, is delighted to have been of assistance. We're pleased that you found our staff friendly and efficient.Regarding the cleaning policy, we understand it may not suit everyone's preferences, but we're glad the provided washing machine was a plus for you. Our WhatsApp communication channel is designed for your convenience, and we're happy it worked well for you.Thank you for recommending Native Hyde Park to your friends and family. We look forward to welcoming you back on your next visit to London!

Risposta dalla struttura: Hello, Thank you for taking a chance on us! We're thrilled to hear that we did not disappoint and that you recommend our aparthotel. Your positive feedback means a lot to us. We look forward to welcoming you back soon!

Risposta dalla struttura: Thank you for taking the time to share your feedback about your recent stay at Native Hyde Park. We sincerely apologize for the inconveniences you faced during your stay. We're truly sorry that the experience did not live up to your expectations.Our guests' comfort and satisfaction are our top priorities, and we regret that we did not meet these during your visit. We take your comments about the cleaning service, kitchen amenities, bathroom setup, and security issue very seriously, and we will ensure they are addressed with our team for future improvements.We greatly appreciate your feedback as it helps us to improve our services and to provide a better experience for our guests. Thank you again for your review. We hope to have the chance to welcome you back in the future and provide you with a superior experience.

Risposta dalla struttura: 非常感謝您的精彩評論！我們很高興您和您的家人對我們的房間、位置和設施感到滿意。如果您將來有任何更多的問題或需要，都請隨時與我們聯繫。感謝您選擇我們的住宿，期待再次歡迎您和您的家人光臨！

Risposta dalla struttura: 感謝您的反饋，對於您在Native Hyde Park的住宿體驗，我們深感抱歉。您的意見對我們非常重要，我們將採取措施來改善我們的服務。關於房間清潔，我們會根據不同房型提供清潔服務，但對於住宿期間的清潔頻率，我們可能沒有在您的預訂訊息中提供足夠的明確説明。此外，我們確實提供額外的毛巾和衞生紙供客人使用，但需要客人前台索取，這點我們也會考慮如何更好地提供服務。我們會進一步審查您的反饋，以確保我們的客人在未來的入住中能夠獲得更好的體驗。再次感謝您的意見，如果您有其他問題或需要進一步幫助，請隨時聯繫我們。

Risposta dalla struttura: 感謝您分享關於在海德公園附近住宿的反饋。我們很高興聽到您享受位置的便利以及與必需設施的鄰近。您關於花灑的觀察已被注意到，我們感謝您把這個問題提出來。我們努力使我們的客人儘可能舒適，並且我們肯定會考慮這個反饋以進行未來的改進。我們希望能再次歡迎您，並提供更令人滿意的體驗。如果您有更多評論或需要幫助預訂未來的住宿，請隨時與我們聯繫。再次感謝您選擇我們的物業。

Risposta dalla struttura: Thank you so much for your kind feedback.