PLEASE SAVE YOUR MONEY & TIME! Stay anywhere but not here. No WiFi in the room for the 4-5 nights we stayed. Supposedly they reset the router, which obviously didn’t do anything for us. We had to buy a UK SIM card to buy the internet package. It’s a smart TV in the room but the management claimed it’s not a smart TV that’s why it wasn’t working, mind you it has YouTube, Netflix, and the option to connect to the WiFi so needless to say it’s a smart TV. We weren’t aware of this ahead of time and had we known I wouldn’t have spent over one thousand pounds on this place: 1. This place doesn’t have a reception like a traditional hotel so once the pub is closed, there’s no one to contact. And the phone number listed on ******* blew my mind because I called to let them know I wouldn’t be checking in at the usual time and that my flight was delayed. When I called someone answered saying “Hello?” Like I was bothering them and they definitely did not want to talk to me.2. The place is not a real hotel, where you can stay comfortably. It has a pub downstairs and it’s always LOUD and uncomfortable. The cleaning lady yanked our door every morning to ask when are we going to check out of the hotel, after telling her 2x we had to put a note on our door to please not yank or bang on the door. I asked the management team to assist us and she pretty much said your room is non refundable. Worst experience ever.
Traduci