Regency Hotel Parkside

Great location, near Regent’s Park, and Baker Street train station, rooms were not spacious but were clean, bath/ shower. staff friendly. Breakfast £10 (juice/yoghurt/ porridge or cereal / small cooked breakfast good enough value for London.

I am not impressed. Spend one night there. I was put in a disabled room. This wouldn't normally be an issue but the sink was so low, that I had to almost fully squat down to use it. At 5am I was woken by a very loud noise. It sounded like someone was drilling into the wall next to me. I had to call down twice. Eventually it turned out it was the pipework in the walls. The carpet was also quite dirty. At breakfast the juices were terrible. The orange juice was from very poor quality concentrate. There was no jam, honey or chocolate spreads. The water melon was fermented and the kitchen staff had to bring some new melon out. The honey melon was under ripe. Surely you check the food before it leaves the kitchen. The rest of the breakfast was good but nothing special. When I mentioned these issues to the reception they didn't even know I called down in the night (surely you have a night log?!). They apologised and offered me 500 points. It's definitely not a 4 star hotel! More like a 3 star.