Aloft London Excel

Hotel davvero fantastico. Molto pulito e ordinato. Il servizio clienti era al top.

I thought the hotel experience was good, only a couple of things stood out as negative. One was the public areas, especially the restaurant, were kept at a low temperature for how cold it was outside. And two, you had to order food via a QR code from the room. My phone ran out of battery so I had to go to the restaurant to order. Also the order came in a styrofoam container with wooden utensils, like takeaway. Felt a bit cheap! Otherwise a good hotel - comfortable bed, quiet and clean.

We booked a family room as there were 4 of us, 2 children aged 11 and 15 with myself and husband. Beds were super comfy, it was easy to get extra pillows too. However I would say double beds are quite small for 2 full sized people, no room to move really, so we didn't sleep well, despite the comfiness of them! We booked breakfast at check in. And had dinner in the evening as there aren't many other options nearby in walking distance. (We were starving) after spending an hour or two in the pool/sauna/steam room. The food at dinner was delicious we all enjoyed it. (I had the chicken curry.) Breakfast was the usual cooked buffet, we all found something we liked and ate lots. The pool/sauna and steam room was a nice addition for us all to enjoy in the evening and a bonus that it stayed open until late. There was a gym too but we hadn't brought gym clothes so didn't use this. It is a great hotel location for the Excel centre, but also the 02 as we got the cable car over to the 02 which was beautiful on a sunny cold crisp day. Also the train/tram service was so easy to use and navigate and so frequent! We would stay again as it was so easy to get around from here.