Kensington Prime Hotel

Lovely quiet property to relax. Beautifully decorated however the lighting system is a bit tricky to handle.

Another lovely stay , warm welcome when I arrived .Love the smell of the body lotion , great pillows . The only downside my room 34 was very small like room 32 more.

Very small but well equipped room. Check in took longer than it should had to look for staff. Surprised to get warm breakfast so good value for money.

I just stayed one night - worst thing I could say about the place is, I found it hard to find - but that's more about me. It's not in an obvious, bustling neighbourhood. It's quite tucked away. The best thing I could say is, that's about the most comfortable bed I have slept in (at least, for years). Really nice, modest sized room, well laid out, nice bathroom. Excellent breakfast. Staff was pleasant, but didn't go above and beyond. Somewhere between toleration and enthusiasm.

Unfriendly reception when first arrived. Clean sheets and towels but mosquito’s in room constantly and very old fashioned. Breakfast very average and no one directing you what to do and what was available.

We had a lovely stay at the Kensington Prime Hotel. Even though the room was a bit smaller than expected, they were clean and comfy. The only downside was the breakfast area, it was too small for the amount of guests staying there and some people had to wait, not very welcoming or organized.

Nice hotel in great location with pleasant staff. Stayed here before and very happy. Breakfast was pleasant. The hotel has nice touches.

This is a small hotel (about 14 rooms?) with TINY guest rooms. The pictures don't show how small they are. I was travelling solo with a large suitcase, and the room was just enough space for me, with my suitcase taking up half of the bed. With 2 people, it would be miserable. Impossible to have 2 people with 2 suitcases in the same room. The finishes were nice, but very much like a flipped house--pull too hard and you might dislodge a poorly-attached installation (like the bracket holding the hand-held shower wand). The toilet paper holder was broken and they didn't attempt to fix it, just put the roll on the vanity counter. The TV remote didn't work, and instead of notifying staff and inviting them into my tiny room, after I had deconstructed for the night, I just went without the TV. And the linens were cleaned, but looked like they could have been laundered better. The included breakfast was actually the best I had at about 7 different hotel restaurants I stayed at between England and Italy. GREAT location, just around the corner from Kensington High Street's many shops, restaurants, and bus lines. One a quiet and safe street. Overall, this hotel was a nice, seemingly family-owned joint, but do not go in expecting luxury.