Nur Izzah Qistina
21 maggio 2023
this hotel is a distance away from the city, but i’ve come to love it’s quiet and quaint neighbourhood. as hotel guests, you get free rides on the ferry to & fro Canary Wharf pier, which is still about a 10 minute walk to Canary Wharf metro & various malls.
the hotel has narrow hallways to the rooms, floors are a little squeaky & you can hear people talk in the halls from your hotel room. lifts were a little confusing as well as rooms are subdivided into 8 areas (8 lifts).
me and my mother didn’t receive a warm cookie upon check-in, but my boyfriend who arrived the next morning did, along with the ferry schedule, so i would say hotel service is inconsistent.
we also had several issues with the toilet not being able to flush (me & my boyfriend’s room) & it took half a day for someone to attend to us - from the time we left the hotel to an hour after we got back. my mom had to call thrice on this issue. our toilet was also smaller and there was no drainage on the bathroom floor so it was often wet.
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