The Emory, Maybourne Hotel Collection

真的特別贊 房間很漂亮很新 周邊環境也很安全 出門就是海德公園 服務員的態度也非常好 酒店有免費的接機和送機服務 駕駛員也都很nice 聊得非常開心 比倫敦麗門的服務好很多 下次還住

I very rarely write reviews but The Emory deserves nothing but praise. I have stayed in numerous "luxury" hotels over the years (including Forbes top 10 etc) but it is rare to manage to execute exemplary service from start to finish and The Emory does just this. Louis from the guest relations team contacted me before my arrival to ensure our arrival was smooth and proactively arranged specific transport requirements for me. The doorman who took our bags to the room, personally returned later with printed details of exercise classes for my wife. It is clear that the staff culture is that each guest request is owned and delivered. We had a nice arrival patisserie, plenty of water and complimentary mini bar. Our Emory assistant (our butler) was Barbara. She had a great personality and was extremely helpful. Hopefully we are far from demanding, but our few requests were handled perfectly. The room is a nice size (especially for London) and everything is to a very high standard. The bed was extremely comfortable and sound insulation was impressive - we never heard any noise whilst staying in the room. Breakfast was nice with great service and presentation. It was my Wife's birthday whilst we were staying. Louis proactively offered to provide a cake and champagne for our room at a time of my choosing. This was delivered exactly on time and the cake was excellent. We also tried the bar. This has a great view across London, including the London Eye. The bar staff, Shimmy (hope I spelt your name right) and Veronica were a delight to hang out with and made great cocktails. I never gush about hotels, but I am clearly making a well deserved exemption here.

The Emory is the newest addition to Maybourne Hotels' impressive hotel portfolio in London. Emory is luxury at its finest. The hotel is a combination of notable design, modernity and aesthetics, accompanied by excellent staff. The room is cozy and the amenities are perfectly selected. The location is great, in a quiet area opposite Hyde Park and close to everything. ABC Kitchen by Jean-Georges on the main floor is the perfect end to an ideal stay at Emory. Thanks for everything!