Utente ospite
9 febbraio 2023
I'll start with the positive. Excellent location for South Ealing station, the chap that let us in was lovely and the doors are rather fancy. I think that's it. My booking was for two double rooms, but on arrival we were told that we had been assigned a double and a twin. Whilst it wasn't what we'd booked it wasn't the greatest inconvenience so we let it go. Upstairs our rooms were basic and dated, think dodgy student accommodation, but we were heading out so dropped our luggage and went. We arrived back at the guest house from a concert shortly after midnight and crept in and up the stairs as we didn't want to disturb any sleeping residents. Well, at 4am in the morning we regretted our considerate choices as there was an almighty din as people started crashing about, in and out of rooms, doors slamming and people shouting. I can only assume that the mouse we think we heard whilst lying awake in the dark had found its way into the room of a family of elephants. Sleep for all four of us was fitful, but the advantage of this was we were awake early enough to properly appreciate the level of basic cleanliness that was missing from our rooms. It was like the before scenes from the Hotel Inspector and I kept waiting for Alex Polizzi to appear from behind one of the ornate doors (perhaps more money on the cleaning budget rather than fancy woodwork should have been a consideration in the business plan). In our double room the walls, ceiling and floor were dirty and I had to clean both the sink and toilet in the ensuite. The inconsistently flushing toilet required kettles of water to be poured down it to flush. The kettle which still had water in it from previous guests. Whilst we're on the toilet, I nearly wasn't, as the seat was only attached at one side. It's ok though, as although I managed to avoid that injury, both myself and our friend managed to headbutt the glass shelf above the sink when cleaning our teeth. I hadn't initially noticed a problem with its location, but there clearly was one. Even the soap was already dirty in the bathroom, and if you can't have clean soap, what hope is there!? The curtains weren't attached to all the rings and the bedside drawers had tea stains on them. There was a layer of dust covering most surfaces. The bed was clean enough to not feel uncomfortable sleeping in it, but the sheets were bobbly/itchy and the duvet covers in the twin room smelt musty, like they had been left wet for too long before drying. Perhaps this was actually an attempt at making the room atmospheric as it matched the mushroom print on the duvet cover itself. In our double room, we began to regret our life choices and wish we'd fought for the twin room as the roll together meant that my wife and I ended up sleeping on top of each other. We've been married far too long for actual physical contact in bed. As mentioned, the kettle was still full of water from previous guests which, from hours of watching 4 in a Bed, I know is a no-no. In a
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