Utente ospite
12 febbraio 2025
Our stay was going to be one night, however upon arrival and spending our first day at this resort we booked for another two nights. The service was impeccable, Harry met us on our first day and was nothing but incredible! The bar and restaurant staff were an absolute delight. The rooms were spacious, comfortable and the ponds in the outdoor bathroom were nothing short of beautiful. A clean and calming environment. However as the rooms are somewhat exposed, you will have geckos and such wandering in. Sadly, on our third night, we returned back to our room at approximately 10pm to find the entire bed infested with bugs. I received numerous bites on my arms and back. There was also staining on the doona cover, not from us. The staff tried tirelessly to assist, however the manager was uncontactable and there were no other rooms available for us and we were forced to leave. The next day we had no contact from the resort and they charged our card for the tab and we were not refunded the money for the room. A very sad way to end a great stay. Everything is close by in Gili T but there are shops and more in walking distance. The resort even offers free bikes with your room.
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