The Anniversary Inn - Logan

My husband and I have been loyal customers of Anniversary Inn for nearly 13 years. Recently, we booked a room through their Black Friday deal, but soon realized we couldn't make it. When we called the Logan location to reschedule, we were informed that changing our date or receiving a refund was not an option. After trying to reach out again, I found their phone service was down. I then contacted the Boise location, and they were able to help us move our reservation. Unfortunately, our babysitter experienced a medical emergency and can no longer watch our kids. The response from Anniversary Inn was disappointing; they essentially told us we were out of luck. While they did mention we could cancel our reservation so they could rebook the room, they offered no discounts or refunds. As a result, we have decided not to return. If you're looking for alternatives, I highly recommend Destination Inn in Idaho Falls or Black Swan Inn in Pocatello. Both are locally owned businesses that truly value their customers.

Hostess was very sweet and attentive to my needs and crazy purchases and questions. Had an amazing time. Will definitely be back. Thank you

Change my reservation to a different room. Front desk was incompetent. No TV service. No WiFi password given. No way to contact ANYONE after 8pm. After many stays at other Anniversary Inns, this was a total disappointment. Never again. Couldn't even speak with a manager. POOR POOR POOR

Cleaness on the property grounds. The spa/jetta tub was together. Difficult for individual with an injury. The room was not sound proof when there is a room above you. Also, heard maintenance turning on at late night waking my wife and I at night. Lastly, requested the change of towels everyday, had to remind the front desk on the second day when returning to room for the second day.

Fire and ice stay March 28th Stayed at the Fire and Ice room with my wife. We really appreciated the aesthetic of the room as a whole, though we felt some things could be updated. Breakfast was really good, all the hot food came out hot and everything that need to be cold/cool was just that. All in all, it is a very unique bed and breakfast that only really needs a minor updating and facelift. Also, the staff was very friendly.

DO NOT STAY IN RICH'S DRIVE IN ROOM!!!!! It had a TERRIBLE odor. We got sick from the odor and could not sleep that night. We reported it so the web site could be changed to state there is an odor in the room. But, we were only reimbursed $56 of the $176 for the worst night of our lives! The night before we stayed in the Aphrodite Room and it was very nice except the tub's whirlpool jets shot out clumps of long, dark hair and black flakes when we turned them on. Yikes!