Hotel Astoria Park

This place is an absolute disgrace. Constant noise, hostile atmosphere, and ill-intentioned people everywhere. But the worst part: a staff member actually insulted us. Yes, you read that right. Instead of solving a problem, they disrespected us with an aggressive and unacceptable attitude. And because they think we don’t understand them, they feel even more entitled to be disrespectful. I had never experienced anything like this in an establishment supposedly offering a service. On top of that, the food is disgusting, and the rest of the staff, when they’re not rude, simply ignore you. Zero professionalism, zero humanity. The only exception is the cleaning ladies, who were truly kind and attentive. They are the only positive thing about this place. I wouldn’t recommend it even to my worst enemy.

No no no don’t do it, The hotel is old and stinks of tobacco smoke, the food is dreadful we have all inc. but have had to eat out! The staff, well reception are great, the bar great but the dining room noise and attitude is awful. The walls are so thin, you can hear the neighbours doing everything! Central location with a rooftop pool and spa with bar, very nice. The tv when plugged in blows the main room fuse but we found out it only has Spanish channels however😳 the air con isn’t air con it blows warm, we had to ask to change rooms🤔 WiFi is ok but often goes down🥴 All in all go somewhere with proper food, clean, with pleasant staff, unless you are a backpacker in which case this will be luxury!

I qas apprehensive about this hotel given some of the reviews. But I didn't think it was a bad hotel. Yes cleaning could improve and my room did smell of drains some of the time. The bed however was the comfiest I've slept in! Even better than my bed at home! The food was average, standard buffet but the scrambled eggs were delicious Location was not bad, very convenient for me! Everyone was friendly and helpful.

There was a employee called Sergio and he was great. He was very polite and helpful, doing me a big favour and went out his way to do you so. Great customer service makes you want to book again, so thank you sergio for this. It’s good to see that people still have a good heart.