AR Bolero Park

Quando siamo arrivati, abbiamo dovuto versare un deposito di € 200 PER CAMERA e abbiamo detto che la nostra camera era pronta. Ho scansionato la chiave magnetica almeno 4 volte per entrare nella stanza. La camera NON era pronta. L'urina su tutto il sedile del water e la stanza era solo un disastro. Sono andato alla reception e lei si è scusata e ha mandato qualcuno. Quando è stato "pulito" (la donna ha impiegato 10 secondi per pulire la stanza) abbiamo trovato la muffa su tutte le tende, il pavimento nella stanza e sul balcone era disgustoso, il soffione della doccia stava quasi cadendo e potevamo vedere che era stato precedentemente incollato. Ho cercato di ottenere il massimo, quindi sono andato in piscina. Era SPORCO, non riesco nemmeno a immaginare per quanto tempo quella piscina non è stata pulita. I lettini disgustosi non volevano nemmeno metterci sopra i nostri asciugamani. Durante l'intero soggiorno non ho visto una donna delle pulizie / cameriera. Le nostre camere sono rimaste intatte per l'intero soggiorno, asciugamani puliti messi in 4 giorni di soggiorno. Ho dovuto chiedere bollitore e tostapane. Abbiamo dovuto portare fuori i nostri cassonetti. Ho dovuto lasciare i nostri asciugamani sporchi fuori dalla stanza per essere ritirati. Un paio di notti dopo il nostro soggiorno ero seduto sul mio letto e la guardia di sicurezza ha illuminato la mia finestra agitando il dito contro di me. Non mi sentivo al sicuro in quell'albergo. Tutti gli altri membri del personale erano molto cordiali, il posto è MOLTO CARO. L'edificio stesso è così antiquato che sembrava stesse per crollare. Le sedie del balcone avevano sangue secco e sporcizia su di esse e la ringhiera del balcone tremava. L'hotel è in una bella posizione ma non tornerò in questo hotel

Aparthotel pulito e confortevole ben posizionato non lontano dalla spiaggia e vicino ai negozi. Bella piscina. Personale amichevole. Unica pecca, un po' rumoroso la sera per via dei giovani ma alla fine è necessario che i giovani passino!

Siamo appena arrivati ​​e dovevo già rivedere il soggiorno, sembra che le foto non siano aggiornate da molto tempo. Dall'esterno sembra tutto super vecchio.. Le strutture lasciano molto a desiderare.. L'appartamento senza altro, utensili sporchi, due sedie sulla terrazza, niente tavolo o altro. Ti danno gli asciugamani ma non li cambiano fino a 4 giorni dopo, in bagno nemmeno qualche cortesia, due tristi saponette. Per quanto riguarda il cane, non ti avvisano prima di prenotare che devi pagare un supplemento, 10€ al giorno! la caparra dice che sono 100€ e poi ti fanno pagare 200€.. E la goccia che fa traboccare il vaso è che prenoti con colazione e ti mandano a fare colazione in un altro albergo!!!!!! 😳😲🤦‍♀️ La verità è che non lo ripeterei affatto. Troppo caro per quello che è... Non vale 30€ a notte e ti fanno pagare 84€... Non sprecare soldi prenotando qui, sono sicuro che ci sono mille volte meglio allo stesso prezzo.

This place is absolutely disgusting!! Went with family as a last min deal away, didn't know where i was staying until i arrived as they found the place and my god i knew from the second we pulled up i was going to hate it. We were greated by rusty metal bars, so looked like a prison. Believe me, i think a spanish prison would of been nicer!! My room was basically in touching distance of the opposite side of the hotel. I did not feel safe, so slept in another family's room. We slept with a table and chairs up against the door, it was that bad!! Pool was disgusting, room was filthy. Seriously stay clear or you'll regret it and probably also need a tetanus after!!!!

Arrived back this morning from a week in this complex. We didn't pay huge money as it was a quick family get away but not as described. In need of renovation. An electrican a painter and a tiler. We were charged €600 deposit for our three apar**ents loveholiday who we booked it clearly stated €100 for family the entire complex needs major work. I asked for groundfloor room by email weeks before, as I don't like steps I was put in disabled room on first floor which I didn't ask for when I went to reception I was told it had no steps so was better choice!. If you where in a wheelchair you would not have been able to get on balcony it was tiny, barely fitted two chairs and make your way into bedroom or around beds. The bathroom had an ancient sliding door so you where either stuck in loo or trying to get in kept jamming no track to speak off. The Bar the regency wasn't open (looks like it may not have been in years) there was no hairdressers, the wok resturant as advertised not open. Billards and table tennis no existent. So we where left with pool bar opened 9 till 7pm but closed twice before 6 and there where people around. The pools where fine although the Jacuzzis had one jet working. The towels are changed every four days, day 5 I ask housekeeper outside my door and she said ten mins three hours later still hadn't arrived eventually sorted at reception. None of our other 3 rooms in our party got fresh towels. You also have to empty all bins on main street and wash dishes etc. Toilet paper was 50c a roll in reception. While I totally understand staff shortages etc these things are not acceptable. Definitely not a three star. For a cheap break if your out to get plastered or teenagers probably perfect.

Arrived and they tried to charge us €100 each (2 people) when we had already read it’s only €50 each on the hotel description and they acted asif they didn’t know this. Got to our room and the toilet flusher had snapped off so we had to move rooms and this time the toilet flushed once every hour. Sofa was covered in dirty stains, no TV remote, no kettle , bathroom was pleasant enough , bedroom beds were clean enough . Staff quiet rude and miserable, food expensive and not much variety of choice. There must be 45 sun beds and 25 are broken. The pool is a nice pool to look at but not kept clean at all. Finally, you enter your room with a card you put in a slot , I must have gone to get it re scanned about 6 times in 3 days and room wasn’t cleaned the cleaner Just took our towels and put new ones in. Make you mop, sweep and take your bins out on departure. Wont be returning.

If I could give this hotel a minus 5 it still would not be enough, the room was filthy stains on the curtains an the sofas, fridge had a disgusting smell in it the bathroom door and a wall in the living room was rotten through damp they tried to charge us 400 euro but we stood firm and got the loveholiday website up stating 50 euro per person, so only paid 200 euro deposit. For a self catering hotel you HAD TO ASK for a kettle and toaster they don't own an iron. The staff are rude an generally unhelpful. Towels are meant to be changed on the 4th day ours was on the 2nd day and we asked for more clean towels an got told we arnt on the list we asked for more toilet rolls she said ok, we never got them had to buy our own. The lift was disgusting all smudge and dirt marks all over it and it wasn't once cleaned in the week we was there actually never saw a cleaner the whole time we was there. All the staff need training in customer service skills and the owners need to do some drastic work in the hotel inside and out the lift button on the third floor the panel was hanging off someone could get electrocuted. My advise dont book this hotel its absolutely disgusting. On arrival to one of our rooms there was a cotton bud by the bed obviously from the last guests so the room wasn't brushed or mopped. Worst place I have ever stayed. The pool side bed most were broken and some were just disgustingly dirty.

we as a family of eight booked this hotel through the loveholidays website. the hotel has been pre-paid, there is no information on the website that everyone must pay another deposit of £ 200 upon arrival.service at the reception was terrible, they spoke poorly in English. we have a small child with whom we had to wait one hour at the reception for a room key after 11 at night I do not recommend it, I will never stay in this place again.

Just left the apar**ents after 6 nights away. We were cautious after reading some bad reviews but arrived to a spacious and clean apar**ent where everything was in perfect working order so slightly confused about some of the previous comments. Bed and linen clean. Air con good and quiet. The flush on the toilet was perhaps what you might call temperamental. We worked out that if you flush it too many times close together, it just needs to be left a moment and will flush perfectly fine. Reception provide a kettle and a toaster no issue - all you have to do is ask! I’m not sure what is so ‘disappointing’ about buying your own loo roll in self catering apar**ents. We were provided with 2 on arrival, and then you can either buy a pack from the supermarket which is 30 seconds away, or from reception for 50c per roll. There was no karaoke until 2am, in fact it was very quiet of an evening with only some noise from a nearby hotel but even that wasn’t enough to be a problem. The hotel were proactive about sorting noise at night and there was a security guard throughout the night doing regular checks around the grounds. You can hear some doors being opened and chairs being moved as you do if you’re in an apar**ent back home. The pool area was basic but clean enough, as were the pool toilets. (No faeces everywhere as previously suggested). Staff were pleasant and you’ll be pleased to know we had no night time intruders! There is a small, quiet beach just an easy 10 minute walk away via a really cute little green grocers selling fresh fruit. Lloret de Mar main beach also about 10 minutes in the opposite direction - busier and more going on there but also nice. There is a main ***** which is lively and has lots of bars and clubs, and there is also a really nice quieter bit with lovely bars and restaurants; so many shops that we didn’t even have time to look in them all, lots of lovely places for ice cream and lunch time food. When I rate it 4 stars, I’m not saying it’s the Marriott - I’m saying it was as advertised and good value for money. I’m not sure whether other people were expecting The Ritz but I was expecting to get what I paid for. The cost of staying here was minuscule and for that, we had a clean and basic base in an amazing location.