Greenbank Lodge Llangollen

Just had a lovely family break at the lodge, booked three rooms for a long weekend break with the family. All enquires we had prior to our visit were replied to promptly. Our first impression on arrival was the front of the building and entrance hall were a little disappointing, both need a bit of TLC and belie the quality of the rooms. On arrival we were greeted by the friendly Ellese, the hotel manager, who throughout our stay went over and above to accommodate our wishes and made us feel very welcome. The rooms were spacious, very clean and decorated to a good standard, lovely touch of complementary ground coffee with a cafetiere plus good quality tea with a teapot. This was a great location for our visit, ideally placed to explore Llangollen within walking distance to the town centre. We were given free parking too. My only niggles are the carpets throughout the lodge need replacing as a bit thread bare and a tad smelly in our room, and the stair well needs a dusting in the corners.

We stayed in cottage one. Check in was contactless which was great. The door was open along with the parking permit for the nearby carpark. We were sent directions before our arrival. The cottage was nice and cosy and in a great location for exploring llangollen. A short walk to everything, which was great. We met the manager who was lovely, she gave us some tips on where to find a nice bar with some live music. The bed was nice and comfy. There were a couple of issues for us: - it wasn't that clean. There were hairs on the tiles and walls in the bathroom. Only a couple. - there was a used ear bud on the stairs - the cooking utensils were used and broke during use. There was a baking tray with used foil still in the oven. - there was a lack of plugs in the bedroom (the dressing table was a lovely addition but had to go to the other side of the room for a plug - the position of the sink was so odd, had to lean over the counter to wash anything. - the curtains (I'm being picky here) looked a little old, some nice bright curtains may well show the place off more. They were great at blocking out light though. We would definitely come back but stay in a room only as we ended up not really using the kitchen much.