Peterstone Court Country House Restaurant & Spa

My partner surprised me to a half day spa day at Peterstone Court for my birthday. It included time in the spa, an hour massage and lunch. I started off in the spa. I had slippers, a robe and towel with my day and there is a room to change with lockers and showers. There was tea, coffee and herbal tea to help yourself to. I spent time in the jacuzzi, sauna and the relaxation room. For half a day, I think the size of the spa is no issues as there enough to fill your time. However, if you are there for longer, it could be better if there was more facilities to use. After time in the spa, I had my hour massage. I thought the massage was so lovely. It didn’t feel rushed at all and got the whole hours worth. It was really relaxing and being able to choose the oils used was a great touch. After the massage, I had some more time, so I headed back in to the spa before getting ready for lunch. On booking, my partner made them aware that I had coeliac disease. As we entered the restaurant, I didn’t have to tell them as they were already aware. My lunch was to be selected from a set menu which was 2 courses for £24 (included in the spa price). On my menu, I had it marked with was available for me to eat. The menu only had a few options, so I only had 1 option for each course to eat. However, my waitress said that if I didn’t like what was on the menu then the chef is able to make something different, which I thought was great. I did, however, pick from the menu as it sounded really lovely. I had the soup to start, with gluten free bread, and then the pork belly. I was really impressed with the lunch. I thought the food was fantastic and it made the half spa day even better value. Lunch on the website is labelled as a light lunch, so the lunch I got was much better than I was expecting. Overall, I had the best day and really enjoyed spending my birthday morning at Peterstone Court. I’d really recommend visiting their spa for a lovely treat and for, what I thought, was a great value for money half spa day.

Visited today to celebrate my birthday with friends. We enjoyed a beautifully cooked lunch, one of my friends is Coeliac and the staff and chef ensured that her dietary needs were met.The staff were very welcoming and attentive. We all thoroughly enjoyed, thank you.

I booked a half spa day and a 30 minute treatment for both my mum and me, arriving up to the hotel we were greeted by the receptionist staff who were very kind and welcoming. Unfortunately once in the spa we had to wait up to 45mins because the spa staff were in treatments that could take up to 30-60mins. At this point we decided to go up again to notify the reception staff. We felt uncomfortable as we were sitting there alone without, any customers service or acknowledgment. Extremely poor customer service and will not be returning!

One word covered our wonderful evening; EPIC The food was simply first class, and very well priced; everyone of the staff were happy smiling and attentive, stunning views from the massive windows. Looking forward to our spa time there this morning.

What a wonderful Manor House and grounds. We visited as we have passed Peterstone numerous times in the past. The drive to the house is just beautiful. They may have had a wedding as there was a tipi in the garden. It looked wonderful along the poolside. This is where the magic stopped. We told reception we had lunch booked a young man on reception (looked half asleep) didn’t greet us really as he was busy on his iPad and basically dismissed us and pointed to the bar. We were then shown to our table, We had a fantastic view. We were given a menu and drinks order taken then 20mins later we had our drinks. We had to ask for water 3 times the same lady (Annabelle I heard somebody call her earlier) didn’t seem interested. She did eventually come back and take our food order while making things feel awkward as though we were an inconvenience. The food arrived it was beautiful. The meat was perfect and the gravy was amazing. Then came another wait to clear the table of plates and glasses. We asked the waitress from earlier she said she’ll be with us in a moment (very condescending attitude I’m sorry) never came back. A young man cleaned the table with an older lady. We then waited 20 mins for dessert, it was delicious though it just took so long to come. Over all our experience was mixed the venue and food was top class. The man on reception and the young lady who constantly sung (both not professional at all) let the experience down. The young lad and older lady were very professional and polite. The older lady even told us about the train journey you can do. We will definitely visit again as the food was wonderful. Maybe some extra support on staff etiquette is needed or they were having a bad day!

Excellent service. Over priced drinks £19 for two small glasses of prosecco put a damper on the Sunday lunch. Beautiful establishment and gardens. Will return and order water instead of bubbly. Would be a beautiful setting for special occasions for photographs