Yushui Hidden Villa

Our recent stay was truly exceptional, and a large part of that was due to the outstanding service provided by Song Likun, our host. From the moment we arrived, Song went above and beyond to ensure that every detail of our stay was perfect. Their warm and professional demeanor made us feel welcome and valued throughout our visit. Song's attention to detail was remarkable, as they anticipated our needs before we even had to ask. Whether it was arranging special requests or providing insightful recommendations, Song's dedication to guest satisfaction was unparalleled. What stood out the most was their genuine hospitality and the personal touches they added to our experience. It’s rare to encounter someone who takes such pride in their role, and Song is truly a credit to their team. We wholeheartedly recommend staying here and will certainly return, thanks in large part to the exceptional service from Song Likun.

Special thanks to my housekeeper, Mr. Qian Liuping, for his service. The hotel is outstanding in all aspects of environmental services and sanitary facilities. I am very satisfied with this trip.I will also recommend it to friends and family around me.

以前來溧陽都是在御水温泉度假酒店，這次因為要帶小狗，特意選了竹溪谷酒店，入住前一天，管家郭成香就主動聯繫加了微信，發了酒店定位，有些什麼活動，入住當天去停車場等我們，幫我們拿行李，去御水温泉度假酒店買孩子們要吃的蘿蔔乾和泡麪，聯繫下午茶，去房間放私湯，因為要帶小狗，特意幫忙聯繫餐廳訂了包廂內的位置，貼心周到的服務讓我們特別感動。餐廳的菜品也是讓孩子們讚不絕口，餐餐光盤，點的菜沒有一個踩雷，孩子們已經期待下一次的入住了。